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  • Users: Johncta
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  1. Johncta

    No answer when certain line is busy - Panasonic 816

    Hi there, I am a user with no local support for this system, so have to do it all myself. I have the AA set up with 3 incoming lines. Usually we have no problem, but it appears that when CO 1 is in use, any unanswered incoming calls will continue to ring and not go to voice mail. Conversely...
  2. Johncta

    Transfer and Intercom to extension won't ring.

    Hello. I have the kx-td816. When I try to forward a call or intercom extension 104 it will not ring the extension. Seems to want to go to voicemail, but just rings and rings. The FWD/DND is set just like our other phones to busy/no answer. I tried turning off the FWD/DND button, and it...
  3. Johncta

    Long Distance Phone Codes?

    Hello. I was wondering if there is a way to set up my phone system so that long distance calls require a phone code. And then at the end of the month provide a report. I want to track long distance calls to specific jobs. Is there anything like this? My PBX is the 816. Thanks, JP

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