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We are having an issue with one of our Clans. We recently removed most of our clan boards and are using the Procr for registrations now. But we still have a few in place. One for Ecas, one for Redsky and one for Modular. The board in question is the Modular board. It keeps showing an error 2817...

This is more of a general advice question. We have to change our dial plan as we currently are using several numbers in the 1000 block for access codes. The change is pretty straight forward and we will simply be adding a 1 in front of the code and changing the dial plan to allow for 4 digits...

I am having an issue removing an EPN. I have performed change circuit-packs and was able to remove all other equipment but have 1 TN2224 Digital line card that shows " " Must remove translation on the board before changing circuit pack type. There are no extensions assigned to this board as...

thread690-1569972 I am having what seems to be the exact same issue. We are using CM System: G3xV13 Software Version: R013x.01.5.642.3 I am trying release 3.1 on the firmware side but have also tried older releases and there is no difference. Basically a 9620 phone works perfectly...

I searched several posts and could not come up with a definite answer here so I decided to post my question and hopefully have it stated specifically. I am running Cm 3.1.5 We have a few hundred 16xx series ip phones and we are trying to install some 96xx series ip phones now as well. My...

Could someone give me a quick rundown on the step required to convert an EPN into ip connect. Currently. Our EPNs are connected with a ds1-c and exp-int card in each cabinet. I suppose it would require swapping out the maintenance board to a TN775D and adding an IPSI and Medpro card.... I was...

Thanks in advance for any help on this issue. Here is our problem. A few weeks ago we noticed our MWI was not working properly, we found that our servers were also interchanging every hour or two as well. We found and fixed a network problem that seemed to be causing the issue with the...

I am working on an issue we are having. We have an SNI board connected to a DS1-C that is connected over our fiber network to another DS1-C and then to an Exp-Intf card.. This EI card keeps alarming. Sometimes twice a day and it is affectiong service. It seems to clear upon busy/reset/releasing...

I am having a problem with our consoles. They are alarming. Its a very loud siren like alarm that is painful to the ear... There do not seem to be any issues with the power or the ability to get calls. Any ideas would be appreciated.

Any help on this would be appreciated. We have a g700 running out at one of our remote locations. It registers back to our S8720. They can successfully call any number but once they dial into another system, I.E. Dictation, Audix... They are having alot of trouble with keys not registering. I...

Has anyone run across an issue where all the phones on a g700 will have issues pressing one particular digit? We are running an S8720 and one of our remote sites with around 50 phones on a g700 has noticed problems pressing 2. It is happening on several different types of phones. It is not...

Okay this is my first post but let me say thanks to everyone who posts responses, They have been incredibly helpful to me personally. My problem is this. I would like to restrict access to my overhead paging. The real problem is that we have agents, some with service observe and some...