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  1. NewtoEverything1

    Emergency Variable

    Can someone help me understand how to program a vector to where it checks to see if the Emergency Variable has been set to ON? Also, how will i set up the Emergency Varialbe for E = 1?
  2. NewtoEverything1

    Program for BCMS

    I have a question....if im programming a call center which is upgrading to a BCMS and i'm trying to turn EAS on. When i go to the 11th page in the ASA it states that the call center is set to EAS but it does not give me a choice to enable EAS. When i started programming the vectors it stated...
  3. NewtoEverything1

    program vector for extension??

    can someone help me program a vector that will ask the customer to enter an ext. and if they enter the wrong extension then they are prompt to enter the extension again. if they enter for the third time the wrong ext. then they are routed to the operator.
  4. NewtoEverything1

    program a vector for a IVR

    How will i be able to program a vector to collect information from the client and send it to the IVR?
  5. NewtoEverything1

    how to program a vector for a outbound dialer?

    I need to program a dialer so that phone numbers can be disturbute to the agents so they can connect to a customer by a dialer. Can someone help me program the vector for that?
  6. NewtoEverything1

    How will i use the Variables in a vector for VDN's

    If I wanted to create a vector to be able to use variables and run multiply VDN's in the same vector and change the skill that correspond to the vdn?

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