I have a receptionist that has the Operator Call Manager and assigned to the Workgroup to answer the main #. At night she changes the workgroup schedule to Off hours and the next morning the drop down list to change it back to On hours is not available. When logging into SD it shows that the...
does anyone know if using zone paging with the AG200 while during a page if the paging phoneset is supposed to receive 'comfort' noise when sending a page?
Ive drawn a brain fart. I have networked several BCMs successfully using CDP with calls going thru the private network. I have also setup tandem dialing between the systems by creating routes with 91+area code. The issue i am running into is that I can set a phone to call forward from site...
I have an issue where the receptionist access the physical line appearance on the phone and dials *72 to forward their # to an answering service but gets either a fast busy and/or "#cannot be dialed" message. Am i missing something:
line 61 line typ= Public
appear and rings on receptionists...
anyone know why beginning of recordings are not being recorded?
Two M1s w/ centralized Octel VM
site A calls site B
Site B fnas to Octel in Site A
gets greeting and recording beep records message
Site A plays message and beginning of message was not recorded (10secs.)
customer has 6 loop start lines:
2 ports connected in main unit
4 connected on GATM4 ( dsw- all on --- all off)
all trunks assigned to PoolA
Direct calls from site to toll free #s with auto attendants connect and disconnect fine.
Transferred calls or forwarded calls to toll free #s connect...
how do i setup the internal modem to answer on a BCM50:
-system has 4 pots using auto attendant to answer all calls
-using internal analog dn and entered as modem dn
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