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  1. paperboard

    Partner 18 to 18D

    We have an Avaya Partner R2.0 system. Some extensions have 18D (display) phones some have plain 18 phones (no display). We have been replacing the 18 phones with 18Ds and the system does not want to acknowledge the 18D phones. We can still use the phones, but the top row of lighted buttons do...
  2. paperboard

    Partner ACS R2 A.A. and #506 issue

    My company has a Partner ACS R2, we are finally using the Auto attendant after having it for so long. The system is setup to ring twice (to get Caller ID) play A.A. greeting, transfer to extension, or ring receptionist if caller presses 0 or nothing. The problem is that #506 only gives me the...

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