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Hi. I have a installation with 5 YA premium users, 1 of the sets can not initiate a outgoing call. the YA wont open the new dail windows when call is pressed. reinstall is tested but not helping, same problem. this installation is on a MS vista computer. and the system is 3300 ICP with latest...

Hi. Is there a way of logging off hotdesk users remotely, any maint commands or something? //UO

Hi, I have a customer abroad and when they recive a call from outside UK (where the pbx is) they dont get the caller ID. is there some settings in the system (3300 ICP, software release 8.0.11.7) Regards U

HI all. I have the adv voice mail in a system. MX3300 SW: latest release of 9. We have different of extentions in this system and the system is set up in our local network. the mail function is working fine within our network, but if I use a external mail adress it wont sent the email, atlest...

Hi. I just hade installed a teleworker server to a system. (3300CX, 9.0.1.17) I have used the teleworker network test tool and looks okey. but I have no audio. the teleworker is installad behind a ingate firewall. any tips or idees.. ? Regards UO

Hi. Not sure if this is the right forum but... I have a Dect Base RFP 32 that used to be connected in a nother building and in this building the system it self is and provide the dect base with dchp adress, at this site the dect base works. now the customer has a nother site and would like to...

I is there someway that I can retreive or reset the admin password to a IPECS system? Regard UO

Hi. I wonder about this different type of hunt groups mode. You have terminal and circular. If i have a hunt group with the type of circular and the person in the hunt grops that get the call is not able to answer (Ext 502) and this call i rerouted to another hunt group med the same members is...

Hi. I have a customer that use Your Assistant (4.1) wich works perfectly in the office. when he tryies to connect to the pbx using TW he revice this error. "Underlying connection was closed: Either there was a fatal error on the server or client authentication failed" YA version 4.1 MAS...

Hi. I have a customer that would like to use a autoattendend and one choice should be. -press your 3 digits code to accept, or something like that. maybe I can use the autoattenden like this. if the code is 1 2 3 I build a tree thats works with 1 and then moves further and then 2 and moves...

Hi. when a call arrivs to the fron desk and the transfer in and the ext they transfer the call to dont answer. the call is comming back, but not the the person the transferd the call, the call can return to anybody in the ringgroup that transferd the call. Is this a COS setting or what? the...

Hi. I have a system with SIP trunk connection. I can do calls and revice calls. When I answer a incomming call and transfer the call to another phone and press realase the call is dropped. anybode with good idées? system is 3300CX SW 9.0 UR1 firewall 3Com X5 with sip alg Regards /UO

Hi. I´m setting up a system with ringgroup. Is there someway i can name my ringgroups? system is iPECS/SW96M-D.1Av Regards / UO

Hi. Is there anyone that has any experiance or idées what is wrong. I get the provisioning to work on Nokie E-series and on a HTC s730 (win 6.0 standard) but when a provisioning a HTC Touch or HTC Touch Dual (win 6.0 Pro)I get a icon that look like a broken link to the software and I can not...

Hi. the subject. CLIP no screening is it something that I can activate in a Mitel 3300 Mxe. SW is 8.0.9.18 Regards U

Hi. I have a site using your assistans for some extentions. they use among other things the busy indication on the sets. This site is syncronized with the ICP. My question is how can I select wich ext to syncronize. Hope someone understand what I mean. system is 3300 MXe and 8.0 UR5 and Your...

Hi. I followed this guide and also the faq (http://www.tek-tips.com/viewthread.cfm?qid=1483980&page=1) I can reroute the call, but I wont play my greeting, it gets quiet and then teleing my that I will we transfered to the operator. so no message is playd. what can be wrong? I have done the...

Hi i have a customer that need to have a ISDN extention. they have BRI and uses 3 of the 4 ports my idée is to use the 4:th port for this. I wonder if anyone has done this and could give me hints about with forms to use and so on. System configuration: Type: 3300Cx Software: release 8.x...

Hi. I have a customer that would like to have a number to call in and be able to send feature accescodes. Can this be done by DISA. I have set up a DISA number and calls it and is trying to dail the feature access code for ex Remote DND but it do not work correct. any tip for me? Regards U

Hi. Anybody that know of any free smdr (just a simple one) tool that I can use on Mitel 3300? Regards U