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Hi I have an issue with external calls being transfered and the way they presented. Scenario is caller dials in and is answered. The call is then to be transfered to another extension using blind transfer i.e. not announcing the call. However the call is then for some reason treated as an...

Hi all I have upgraded one of our Call Managers to 4.1. When we were running on 3.3 I managed to edit the coporate directory xml pages to only search on certain numbers. Reason being we have many customers using same call manager and they dont want to see every other number. By doing this...

I have time of day routing working to a certain extent. i.e. phones can not dial in and out. Im trying to get to the point where it diverts to an external PSTN number for voicemail after hours and then back again in the morning. Where on earth can I add the PSTN number to divert to rather...

Hi Is there anyway of locking the network setting on a 7920. I am just about to deploy about 400 of these and I know the users are going to mess about with them and probably change a few things and unable to remember doing anything when they dont work! Thanks

Is it possible to have a user dial into our CCM and recieve a Dial Tone so they can make another call out using the company PRI's rather then using thier mobile phone for call costs? Thanks

I am tryring to get the TSP service working on the Client PC so they can dial from thier Outlook contacts. Everything is installed as it should be and configured correctly but still not working. My firewall guy says that we may not be allowing the ports through. Can anybody tell me what...

Is it possible to have an incoming call on a AS5300 to foward onto an LNS in order to create an L2TP tunnel? I know you can change the dial-peers to be data rather then voice but what would i configure for the destination pattern and session target? Is there any other commands that need to be...

Is there anyway of changing the soft key template on the 7905. When it is on hook it has a meesges button and to pick up a call you have to pick the reciver up press more then press pick up. As the users are not using voicemail they would like to have this changed to "pickup" instead of the...

Can anybody tell me what format API the Call Manager uses? I am doing a project which I need to intergrate a program to control the phone and link into our customer database All help is much appreciated

I have a remote office which uses our Unity 2.4 server located in a central site. When the remote site tries to access thier voicemail they cant hear anything. Sometimes this works but majority it doesnt. They have to dial the full DDI number in order to retrieve messages. When analysing...

I have added a new subsciber into a 4.1.3 cluster. Everything works fine, the phones register OK and dont lose any function. However I cannot log into DC directory on the subsriber which in turn means I can not log onto the CCMAdmin page also. I have checked host files and both can ping each...

Hi I have a toshiba satellite p10. When the laptop starts up it comes up with the message "Resource Conflict - PCI Network Controller on Motherboard Bus:02, Device:02, Function:00" When I go into device manager it says device not working error code 10 My built in wireless card is ow not...

I want to use the meet me function in call manager for other branches who are not running on Call Manager. I have assigned a DDI to the meet me number which works perfectley and they all speak to each other OK. Is there any way that when this number is called the external user is required to...

Does anybody know a way of creating a tannoy service to broadcast out to all phones or just a select few?

However... I used BAT in order to transfer 450 users in the global directory from one server to another (New server from 3.3 to 4.1). All worked fine except the fact that the device association has not updated correctly even though it is definatley specified in the user.txt file I imported. I...

I need to export the user fast dials and personal address book from DC directory. What is the default username and password that will enable me to do this. I can log into the DC export OK using my Administrator Username and password but when I go to do the export it tells me I have supplied...

I am using bars 3.5.44 When trying to do a backup to tape I get the following error message open media request returned - error code 23 Basically I am unable to any format type or write anything to tape. when doing a local backup everything works OK but to tape it does not. I have tried...

I am building a new call manager server 4.1 to take over our existing 3.3 setup. What directorys on the old call manager do i need to copy to ensure I have all the users pseed dials, personal address book etc? Many Thanks

Open Media request returned: error code: 23 I am backing up to local tape drive. Has anybody seen this message before? It works fine backing up anywhere else but to tape I get the above error message and the backup fails

we used to have a free news update for our phones from BT http://ip-phone-services.com/bt/ This service no longer works and i would like to know if anybody knows of a world news or UK news feed I can put as a service on my phones. I have tried berbee but this is US only.