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Have a Client 9.5R switch that has all of its resources used for some reason. What is happening is we can't login from any method - IP over their lan via ASA - remove over their inads # or even via their local terminal. the terminal won't show a login prompt - even after terminal reset ... the...

DOes anyone know the manufacturer & part # for the dual power supplies used in the S3400 MSS-HA - Comcode is 700349525 of the MSS? These 2 PS are not the one that are stacked on top of each other but they are side by side. Avaya doesn't seem to be able to provide even a comcode for this PS.

Has anyone seen or loaded the new R5.1.58 Intuity Messaging SW yet? It is suppposed to have been released recently.

Looking for ideas on why I can't dial into our new CMS server (Sun netra 2100). The factory supplied DB9 connector are installed correctly on the Netra and the DB25 connector on the Sportster 33.6 and the factory CAT5 cable is connected to the DB9 & DB25. Remote Avaya Site Admin software...

Have a Netra 210 server running Avaya CMS software and we redirected the local console to the remote console and now can't dial into the remote console. So we are "locked out" and need help with any tips on how to reset the remote console or the server back to the local console. Rebooting...

Looking for ideas on why I can't dial into our new CMS server (Sun netra 2100) - remotely thru ASA. Running R3-V13 CMS software - just did a fresh install of the CMS software - install went perfect. The factory supplied DB9 connector are installed correctly on the Netra and the DB25 connector...

Have a CMS server (Sun Netra 210) that crashed and we had to replace the drives. Reloaded V13 and applied the V13.1 patch but realized we lost the license file during the hard drive crash. This switch hasn't been on Avaya maintenance for 2 years so Avaya is giving us the runaround on setting up...

Have a good one for some of this forum's Intuity techs. Have a client that their old Intuity crashed at their hotel. Have a MAP5P -V3 replacement and they were using the Homesco R5 Call Actg Software. The latest SW CD - R5.1.56 didn't have the Homesco SW on it so we did a clean SW install using...

What is the best and least expensive component to monitor alarms on our Octel VMs? Have a few that we are setting up and need to monitor them. AlarmTraq orOMNITRONIX SL81 or another?

Have a customer with a remote 4000IP - RLM for Definity. They closed a main branch and agent's remote home office that this 4000 was connected to their Definity and now they want us to set it up for a remote office on their Meridan switch at their main corporate location. The 4000 IP needs to...

Does anyone know the latest 2007 or 2008 version of the CVLAN software integration? Have a customer telling us Avaya says they need to upgrade to "Mode 8" - I think Mode 6 is the latest and feel Avaya might be using its marketing skills on this customer?

Has anyone figured out how to run the 96XX IP phones on IPO? Will they run on 4.2? Even if they aren't supported by Avaya - we would like to test them in our lab and use them in our office if there is any way possible.

Have a S8100 test switch w/ TN2314 processor w/ SW load CM1.3. I am trying to remember the steps to upgrade the TN2314 to CM2 but haven't done one since 2004 and don't remember the steps. I have both the orange card and the CM2 CD and have tried upgrading with the upgrade card but found it...

Trying to remember the setup to dial into a Definity One - TN795 or TN2314 - been a couple of years. I remember it being like the connection setup for getting into a LX1000 remotely?? I established the dialup connection via modem but I don't remember if I setup the IP connection via ASA or...

Have a TN2314 DEF 1 in our test lab and the hard drive just died. Have a new 20 gb replacement but it doesn't have WIN2000 loaded on it. We have all the critical data saved - license file - prod id - good backup to 128mg flash card etc. - just need to know any tips on how to load WIn2000 on the...

Just downloaded the latest IPO Admin SW 4.2.4 CD (IPO Manager 6.2 (4) and am trying to connect to a new 406V2 to upgrade it to 4.2 SW load - should be at 2.1 from the factory.. Have upgraded many over the years but this new one w/ 6.2 Mgr seems to be a problem. Since it is a new install on my...

Have a couple of 25 pin serial Blue Sentinel 5 -10 and 25 user dongles for BCMS that are defective. Avaya won't replace them as they don't use the serial dongle anymore so I am looking for someone who can repair them. Our client's invested alot of money in them when they bought them new and...

Having a struggle getting the 406V2 defaulted and downgraded to V3.2 SW load. We have defaulted 100s of 406s but this one might have a defective boot rom. Was able to erase config using both methods - esc at bootup and them AT - AT-X2 & AT-X3 and also after bootup - at-debug - eraseconfig &...

Have a bet going with one of our old Definity techs and need a 2nd opinion on testing procedures on the 120A CSU. A few years ago one of my buddies who is a Definity Avaya Tier 3 tech told me the recommended test procedure to test an 120A is as follows .... Keep in mind that the DS1 circuit...

Have a school that has their main SI cabinet running R9.5 w/ a MAP 5P Intuity - latest R5.1.56 SW load - DCS enabled - and (2) remote Prologix R9.5s connected at locations on their campus over a fiber network. The Intuity is networked and these (2) CSIs users can access their mailboxes properly...