I am getting a denial event 1738 and 1751 when trying to transfer a call via Ip Agent v5. I am sitting at a remote site, and log into the main switch(s8710)at corporate. There is no problem transferring a call to someone at corporate, however, when I try to transfer to someone at my local...
I have two remotes sites, one in San Jose, and the other in Columbus. Both are using Ip agent v5.. if a call comes into the Columbus site that needs to be transfered to the San Jose site, the agent is able to do a "warm" transfer...however, if the same agent wants to transfer a call to a local...
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