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  • Users: tomkuk
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  1. tomkuk

    Program *1 on CME

    I want to program *1 to route to an external number as a "speed dial" for a frquently used number. Can someone point me in the right direction for the programming please?
  2. tomkuk

    Automated Pin reset for Unity?

    To save on time I wondered if anyone had found anything, likely 3rd party, ways of an automated process that could reset a users unity pin and email it to them so it could be a self service process? Also perhaps for user phone logins too. Thanks.
  3. tomkuk

    Creating a speed dial using *

    I have had a request to create 2 speed dials for all users in the office with the keys pressed *1 and *4357 Can anyone advise how this could be done please? Thanks.
  4. tomkuk

    Non Cisco Conference phone?

    Hi, I just wondered if anyone had found/tried any non Cisco conference phones that were perhaps cheaper to purchase than the likes of the 7937 ? Thanks. Tom.
  5. tomkuk

    Extracting data from Meridian?

    Hi, I was wondering if anyone knew of a way to extract data from the meridian so it is suitable for a .csv or similar? I am looking to get all the extensions listed with perhaps the names also against that? Thanks. Tom.
  6. tomkuk

    Restrict Music on Hold by extension

    Hi, Is there a way to restrict by DN/TN the phones that do get MOH if it is branded for a certain department? Thanks. Tom.
  7. tomkuk

    Issue dialling number from Ncos

    Hi, I have an issue where I cannot dial mobile/cell phone range of numbers 07595 xxxxxx on phones with NCOS 6. They work fine when dialling from a phone with NCOS 7. But I cannot see anything in NCOS 6 to block it? I have a hunch there is some other programming in the PBX I need to look at...
  8. tomkuk

    Call Forward not working issue

    Hi all. I have an issue where a number I can dial from my phone does not work when I set the number as FDN or a manual call forward. Making a call to a colleague on the other site works perfectly, but when the same number is set as FDN or a manaul call forward I just recieve an unobtainable...
  9. tomkuk

    ARRN query

    I wanted to add an ARRN for 0055 11 1234 1234 with ARLI 126. Spn for 005 currently looks like this. SPN 005 FLEN 15 ITOH NO CLTP NONE RLI 15 SDRR NONE ITEL NONE However when I try and add in the ARRN I get an ESN067, Restricted number is too long. From memory ARRN is restricted to 10 digits...
  10. tomkuk

    Call Pilot / Application Builder - Reporting?

    Hi guys, I have something built in call pilot application builder, just plays a message and routes the call to 2 places on a TOD controller. I was wondering if there was anyway to get any call stas from this? Thanks.
  11. tomkuk

    SPN not working

    Hi guys, I got some help before regarding routing a specific number that staff call down a new circuit we have. The circuit works fine and I can make calls out over doing a direct trunk select and calling 00442070684093, however the SPN ARRN I have created doesn't seem to work. When I make a...
  12. tomkuk

    How to remove entries in RLI

    Hi, We have recently made some changes to our circuits. I have edited the RLI so 0,1,2 are our 3 choice routes, however the RLI has 0,1,2,3,4,5 entries and I would like to remove 3,4,5. Do I have to out the RLI completely and then rebuild it? In which case I will need to do OOH so as not to...
  13. tomkuk

    Call Pilot / Application Builder

    It looks like before my time someone may have built an application in call pilot to play a message and route a call. The number is an ACDN that routes to our voicemail number so assuming htis is the case. I am not sure though how I might go about making any changes to this or even confirming...
  14. tomkuk

    Routing specific number and adding digits

    I have one particular number I want to rooute all calls to this down a specific circuit. I have setup route 126 for this. not 100% sure on best way to configure the number to do this. e.g. 020 1234 5678 but adding in 0044 at the front. Thanks. Tom.
  15. tomkuk

    Disabling MSDL

    Hi, I need to disable the msdl associated with dch 34 so that I can out the dch as I need to chg the IFC to EURO. Could you advise how I disable ONLY the msdl associated with dch 34 please? I know in ld 96 but not sure o nthe command for a single msdl? Thanks. >ld 96 DCH000 .map dch DCH 011 ...
  16. tomkuk

    What LD to change DCH

    Hi, I need to change some setting on a qsig circuit. I know to print this in ld 22 but not sure how I go about chnaging any parameters? Thanks, Tom.
  17. tomkuk

    Sending number down a particular route

    We have recently had a new circuit installed. I have connected it to the PRI card that our suppliers installed and this in on DCH 34. What I am not sure of is how I route calls when anyone dials one particular number all these calls down this circuit. Would very much apprichate some help! Thanks.
  18. tomkuk

    Different Forwarding options

    Hi, I have some users that want their phones setup so that if it rings and no answer [i.e. they are out of the office] for it to forward to thier mobile phone. But if they are on the phone and busy then to forward to voicemail. What are the correct settings for each on the TN. Is it FDN for the...
  19. tomkuk

    Identify phone with Hot D feature?

    I have one phone on my Option 81 that has the Hot D function. Unfortunately I cannot identify the extension and wonder if there is a way I could list the phones that have this facility, that way I could identify the TN. Thanks. Tom.
  20. tomkuk

    RDUN is Disabled!?

    Hi guy's, Checking the backup today, it is saying RDUN is disabled. First day I have noticed this. Not sure what might be the problem? Backups still look like they are running OK. This is on an option 81. Thanks. DATABASE ISSUE DATE(d/m/y)/TIME SIZE(recs) SEQNO Main 450W...

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