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  • Users: techma1
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  1. techma1

    2410 Digital Phones

    I have heard there is a way to check the serial number on a 2410 phone. I can see the serial number in a 4621SW but can't find it on a 2410. I have it on an ip office and on a Definity 9.5 Do I need it on Call Manager to be able to view the serial number?
  2. techma1

    Backup Trunk Not Working

    Definity R6 We are facing an issue. We have a 2 trunk group, one is meant trunk 3 i.e. pri line , Second trunk group is trunk 1 (pstn line) ,if one of the lines goes down the other line should work automatically. But this Scenario is not working.
  3. techma1

    9610 Wall Mount Base

    I am in need of wall mount kits for 9610. Does anyone know any vendors that might be able to sell these or have them in stock?
  4. techma1

    9610 WALL MOUNT VENDOR

    I am in need of a vendor who has and can supply 9610 wall mount kits. Does anyone know of one?
  5. techma1

    CO Trunk Blank Calls

    Need your help /advise to fix a problem at one of my sites.The issue, Blank calls received by operator ,in a hour at least 10- 15 such calls landing. PBX – g3si Version 6 Following actions were done by our technical team ,but still the problem persists Checked the system side cabling...
  6. techma1

    Modular Messaging

    I have a Modular Messaging MAS server I want to be able to login and see how many seats are available. Is there a default login and password for these? Where can I find the license or permissions to view the available seats?
  7. techma1

    IP OFFICE 406 POE

    I have an IP Office 406 with a VCM30 in it. I also have an 1152A1X power distribution unit with data and power ports and just data ports. Can I set up my phones to work on this as POE? I tried to connect the IP 406 to the "link" on the front of the 1152A1X but nothing came up on the phones. Is...
  8. techma1

    46XX phones and IP400 Digital Station

    I have an IP400 Digital Station that I want to use 46XX phones on. Is that possible? Do I need a control unit?
  9. techma1

    IP400 Module

    I have an IP400 Digital Station Module. It has a VCM 30 inside of it. I want to be able to plug in 46XX series IP phones to this and have them work with dial tone and be able to dial extensions. I don't need it to work on a network I really just want to do internal testing with it. Is that...
  10. techma1

    Area Code Addition

    We just had an area code addition. We have a Definity R6 and when we dial 9 to get out it doesn't work. I know I have to add a 1 in front of my current area code and then add the new area code as well. Where do I make these changes in the routing pattern or ars? Half of our phones can't dial...
  11. techma1

    Link Down

    Four days back we started having this problem where in PMS link the physical link as well as protocol link were showing down resulting no communication link between EPABX & FCS Winsuite. To test whether Attached data module has developed some problem we have interchanged the Data Module...
  12. techma1

    Operator Transfer From Audix

    I have an Intuity Audix R4 working on a Definity R6 switch. When I access a mailbox for an extension and I hit "0" for the operator I get a message saying no operator to be found. Can I get to the operator by hitting 0 or do I have to set up an auto-attendant?
  13. techma1

    IP600

    I have an IP600 and a TN8400 Media server. I don't know where to insert the TN8400 and I don't know how to log into it either. In short I'm new to this system and want to know how to configure the hardware. Is the S8400 and TN8400 media server the same thing?
  14. techma1

    Intuity For Legend

    I have a Legend switch R7. I have an R4.4 Intuity Audix that I spent a lot of time programming. The problem is that when the auto-attendant answers and then transfers to an extension....the default message plays but the Intuity doesn't hang up. Even on the system monitor it shows that it is...
  15. techma1

    Definity Audix Port Problem?

    I have a 9.5 release definity and a TN568 Definity Audix voice mail unit. Recently when the auto-attendant answers and the option 2 is selected to transfer....the unit transfers the call but then the group that answers it can't hear the customers however the customers can hear them. I have...
  16. techma1

    CallmasterV

    I have a Definity 9.5 switch and I'm trying to use a Callmaster V phone. When I hit the line button all I get is the speaker that turns on and the mute button comes on also. I have the headset plugged in but I can't hear anything out of it. I have the right disconnect cable also for the headset...
  17. techma1

    G10 VS G11

    What is the difference between avaya g10 and g11 PSTN gateway?
  18. techma1

    MLM 007 Mail Access Hyper Terminal

    I have a MLM 007 Mail. I can't access it with my hyper terminal. I have it set correctly but do I have to put the serial number in somewhere to access it? How does it connect? VT100 or auto detect? I know the unit is good and it is accessible.
  19. techma1

    Auto Attendant Intuity

    I have an issue with my auto-attendant. I have programmed it to transfer to certain hunt groupls like "press 1 for sales" etc. On button 8 I want it to transfer from 8100 to another auto-attendant 8111. On that auto-attendant it should say "please enter extension of the person you are trying to...
  20. techma1

    Delayed Ring Button

    I have an extension 8240. I have bridged call appearances on 6 phones for that extension. I want all of these phones to ring when 8240 is called. I have one extension that I want to ring after 5 rings to the other 5 phones but not before that. I put delayed ring button on the extension but it...

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