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  • Users: mbwagoner
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  1. mbwagoner

    removing caller id

    Had an odd request. We want to remove caller ID from showing up on support reps phones. We had a case where nobody answered because they didn't want to talk to that customer. ideas on how to disable inbound caller ID for some of our phones?
  2. mbwagoner

    paging

    I'm trying to setup paging. 406, 3.2 got a upam and amp connected to trunk port followed http://support.avaya.com/elmodocs2/ip_office/jobaids/015_paging.pdf mostly works, problem is that there are 2 tones that sound like dialing and I can't make them go away. It's not the preannounce or...
  3. mbwagoner

    Tapi "third party"

    I'm trying to install the tapi drivers on a citrix server and single user isn't cutting it. Any insight on how to get 30+ users working on a citrix server with tapi or what this "third party" option is?
  4. mbwagoner

    how do I not dial 9 on a fax line

    I've been asked to setup our fax to not have to dial 9 before the number when you send a fax. I think our installer set this up for a few minutes then somehow it went away. I'm still not positive it ever happened. ;) Anyway, can somebody help me setup the shortcode on that extention to make...

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