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  • Users: ATDanno
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  1. ATDanno

    cos for staff phone unable to transfer

    sx200 ml that is unable to transfer does anyone have a good basic cos for a 4025 phone during a call when you press the transfer button nothing is happening figured i missed something in my cos for it thanks Old Dog learning new tricks
  2. ATDanno

    sx-200 ML pri digit translation

    Hello, working thru a PRI install on a ML. receiving 4 digits from telco, they are the last 4 of admin ext's so that is an easy one but the main number is not in the range. its 1001, so i tried in form 15 to set N to 4 and m to 1 so the system would send on 3 digits. Then in abbrev dial i set...
  3. ATDanno

    SX-50 will not release lines.

    I have an sx-50 That has three ground start trunks going into it and a fourth loop start. All of the four outgoing lines after a period of time stay off fuck and will not release the calls. When trying to access and outside line you are returned a busy signal at the console. After a system power...
  4. ATDanno

    Cannot add new extensions, possible number conflict

    Hi, I am trying to add a new range of extensions starting with a 4, due to a new block of DID's added. system will not accept, current extensions start with 5. The only conflict I can find is the park orbits are 2 digit numbers starting with 4, like 48, 49 etc. Could this be my conflict and...
  5. ATDanno

    MICS will not rings lines 31-34 2nd line card

    I have a MICS that I thought I had a bad line card and have since replaced ls/ds card. Has anyone heard of the 2nd slot going bad like this in a mics. I can access lines 31 & 32 call out on them fine, but it will not detect a call coming in. Lines are set to ring on station, but not appear...
  6. ATDanno

    need to copy station programming

    STS i cannot find the procedure/flash code to do a Extension Programming Copy any help?? dan
  7. ATDanno

    linking 4 cics systems. SIP, VOIP?

    Hi. I have a customer that wants to communicate between their 4 cics systems in different towns. I wanted to get some suggestions on how you would do this. I am thinking a voip type of box that will create a dialtone at each location. This just rides in on a co trunk card in sw's. they...
  8. ATDanno

    magix dial 9 perfer to get line 1 1st.

    My Dial 9 is alternating between trunks. Can i start from line one when it is available every time i dial 9 to assess the pool 70? Dan
  9. ATDanno

    Merlin Msng trying to fwd to AA

    Hi. I am having a problem setting up my incoming loops to fwd to the AA. Set up aa, asked it to answer those lines. in the magix i set up 770 ring group to answer those lines, no members in it. overflow to 777 the vmail. It wants to go to mailbox 770 if i create that box. if i do not...
  10. ATDanno

    flash vm to ring multiple phones

    Having problems figuring how to get my flash vm to ring 4 phones at the same time. Cant find the hunt group menu under system? this is how i was going to do it. I have a 7.1 cics with a flash vm. i want to use the ccr tree to select 1 for parts and then ring 4 phones. thanks in advance.
  11. ATDanno

    Comdial DXP CID 08 problem

    Hi, Customer has a DXP that i installed a Caller id box, the CID08, book is pretty straight foward, hooked up and unit is outputting correct CID info, hooked to laptop. The ringing phone does not display anything but line 1. Serial jack is rolled and plugged into rs232-1 on the proc card...
  12. ATDanno

    Help. Is there a procedure i am missing in installing a fiber exp crd

    The system has a newer version of software from the one the fiber exp mod is coming out of, figured once installed in the new mics that is would recoginize the 6 port fiber expansion mod and i could go from there. it is coming up with warm and reset on the phone, where do i go from here.
  13. ATDanno

    BCM50 DND on busy options

    Customer wants to be able to see the 2nd call coming in on their phone to screen, I have dnd on busy turned on because they did not want the annoying ringing of the second call while on the 1st. Now the second call does not display just goes to vm. if no option for this, can this feature be...
  14. ATDanno

    IPO 400, parked call heard over paging system??

    Hi. I have a customer that is using an analog station port calling a viking page control for their paging. Some times when they put a person on park and then go to page overhead the parked call goes onto the page also. they can hear the person loud and clear while they are on park. Until...
  15. ATDanno

    Need a Shortel Vendor

    Hi, I am a nortel guy here in Ohio and i have a customer that wants to go Shoretel. I am looking for a vendor to support them that i can help with the install, learn and be the hands on support for them after the sale. Any takers???? Easy sale. they already budgeted for a cisco but want to...
  16. ATDanno

    Emergency cell notification

    Hi All, I'm back for more abuse........ Question. Customer wants to setup a mailbox that they can record a message and the ipo will call 40 of its employee's and relay the message. Can it do this or should i recommend another piece of equip? Like a bad weather announcement, do not come to...
  17. ATDanno

    ip 400 dss not lighting

    Hi. i have a ip400 with a 4412 phone that has a 4450 dss hooked up to it. How do I get the appearances on the 4450 to light up like a dss. the only thing i see on the stations programmed onto the 4450 are abbreviated dial with the ext #"s yes I do have a pwr supply inline with the 12,50...
  18. ATDanno

    Help, I am trying to get my night svc to go to the aa

    I have set up an incoming hunt group that will ring some office phones. When i press my toggle hunt button to night i cant get it to go to my ATT. I tried setting up another night hunt group and put my night fallback to this group but i am having trouble linking this to my AA. When i just put...
  19. ATDanno

    Magix has lost caller id line on console.

    Hello, A customer has stated that they have in the past seen the caller id come up automatically on the 4424's top line. This is when a call comes into aa, user dials 0 and it rings the 2 4424's that are in a ring grp. Now when a call comes in the top line displays ext400 <no ring. When you...
  20. ATDanno

    ip office 403 programming method

    i have an ip office a customer has asked me to set up. This switch is from a previous site. I have the hardware put together but thats as far as i have gotten. i need to know how to access programming. Do i use the administrative software it came with loaded onto my laptop or can i get into...

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