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  • Users: sgorges
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  1. sgorges

    RCC abandoned call report

    Have a BCM 450 Rls 6 When I run reports for Abandoned CLID/DNIS. Under the DNIS column I will sometimes get the voice mail CDN. Not sure why this occurs and I am unable to duplicate. I thought it may be when the caller is in the QUE recordings (Please stay on the line). I looked through the RCC...
  2. sgorges

    Looking for a document

    I am having issues with a BCM 3.0 that has IP sets. I have heard there is a doc out there called "Managing echo on BCM & SRG" I was wondering if anyone has a link to this doc. Thanks
  3. sgorges

    6140 cradle software

    Where can I acquire software for a config cradle for 6140 phones
  4. sgorges

    Involuntary forward of phone

    I have a 81c on 5.5 s/w Has anyone ran into a m3903 or m3904 putting itself into call forward to zero without any contact to the phone itself. Example. Ext 2222 is idle the phone will pop up with a "CFWD" on the display. All calls to 2222 now go to the operator "0". You CAN cancel the...
  5. sgorges

    Nortel phone wrong date

    I have a 81c w/ 5.5 s/w I have phones coming up with a time/date of "Sept 63 15:30 pm" I am not setup for 24hr clock nor is there 63 days in the month (I think) Anyone ever have this issue Here is the firmware on all M3903 phones ****M3900 VERSION REPORT**** TERMINAL TYPE = 019 CORE...
  6. sgorges

    Callpilot 5.0

    Where do I find the tool on the server that shows the history of a mailbox that includes the Message waiting lamp lighting on and off with time/date
  7. sgorges

    TM 3.2 Help

    Under Equipment-Current Status in Telephony Mangager Should DECT JVM be "started"?
  8. sgorges

    TM 3.2 Collection Script

    In the Collection tab of Telecom Billing, System Config there is a script that you enter. What script do you chose when going direct via ethernet to the PBX? Opt81c
  9. sgorges

    M3904 busy issue

    I have a Option 81c on 3.0 s/w. My issue is if Phone A (STEVE x2666) recieved a call on Key 0 the display reads normal. IE.. Joe Blow x2888. If Phone A gets a second call come in from Phone C (John x2555) it will read STEVE 2555 2666 "BUSY" My question is why isn't showing JOHN 2555 2666...
  10. sgorges

    MIRAN 3

    Does anyone have the PDF on how to change the recordings on a MIRAN 3 card?
  11. sgorges

    BUG0495

    I have never seen this one in any PBX I have ever been in. BUG0495 Circular linked list is probably broken (i.e., have looped more than the maximum no. of sons allowed). Procedure REMOVE_SON What the hell is this?
  12. sgorges

    Issues with OTM 2.1 and your opinion on upgrading to TM 3

    Has anyone ever had an issue when building mulitple analog sets at one time. The problem is that when OTM starts to transfer the requests and builds the sets it will try to add a "key" to an analog set or try to install something else that doesn't belong on a analog set. If I sync them one at a...
  13. sgorges

    Trying to connect 2 montiors to computer

    I have a Compaq EVO 510 and a ATI video card with VGA split cable. When I install the card I do not get feed from either monitor. I am not the best with this kind of stuff so any help would be great.
  14. sgorges

    110 to amphenol connector

    Does anyone know if a rack mount 110 (patch panel style) termination on the back that goes to a amphenol connection on the front (male or female or both) exists

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