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Hi all, I want to know how can I apply Message Waiting Identification using analog set that does not have a lamp. Any idea!!!! Thanks in advance.

Hi all, I have installed the Symposium Agent 2.3 on an agent PC. When logging to the application, an error occurs: "Failed to initialize TAPI control". After 2 days, the agent accessed the Symposium Agent normally... I need to know the causes of this problem. Any idea!!!! 10x in Advance

Hi all, I can't access the Application Builder from a client PC via CLAN eventhough I can access the CallPilot Manager. Note: I am using CallPilot 4.0 Any idea!!!!!!!! thanks in advance

Hi all, I have installed SCCS 4.2 on a server. I have faced a problem: while working on the server in the lab like copying a file, it freezes. This happened several times. Thus, I did a Ghost restore on this server of Windows 2000 to check if it is a Symposium software problem or a hardware one...

Hi all, I am installing the Symposium Call Center Server 4.2. I did the Windows Server 2000 configuration. I have inserted the SCCS 4.2 CD and entered the "Platform Compliance Check". The status of all the Items are 'Okay'. Thus, I have proceeded with the "Install Product Software"...

Hi all, When I was doing firmware upgrade of a M3902 digital set (after that the screen of the set was displaying abnormal characters)in a site that has Option 11C, the system restarted suddenly and all the sets stopped working. After many manual restarts, the sets were still not working. Thus...

Hi, all Please can someone tell me if I can import a recorded file from a PC, Laptop or CD Player to the Call Pilot Mini, so that the quality of the greeting message is good. I usually run the file and record the message by putting the phone Hanset near the speaker. Thanks in advance.