We are using an IP 406 with 6 analog lines. These are pooled lines with an auto attendant driving the process... '1 for sales', '2 for serive' etc etc.
I would now like to give several users a direct line so that their customers can just dial directly to their desks, through the IP Office 406...
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When a call comes in and makes its way into the mailbox of a user, even if they only leave a 5 second message, the line sits open and active for 3 minutes.
It is as if the 'Disconnect Clear' isnt working properly although it has been enabled for each line.
When I use System Status, I see the...
I am trying to create a Hunt Group that when zero is pressed will ring all phones. This part seems easy. But after so many rings, I would like it to goto the hunt group Voicemail. Internally, when I dial the hunt group, it seems to work just fine but when I try this from the real world, the...
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