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  • Users: joho0
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  1. joho0

    Callpilot skillset extension

    We're using a BCM 400. We have a CallPilot skillset with the CDN set to an internal extension. Until recently that CDN was not in use (not connected to a physical extension) but I don't recall which internal port it was using. One of our admins accidentaly mapped a physical extension to the...
  2. joho0

    Create "dummy" extension

    We have a BCM 400 and I need to setup a remote user with voicemail but I don't want to allocate a deskset here to do so. I created the voicemail account using extension 2320 but when I call that extension I get a fast busy. How do I setup an extension that users can call that will go straight to...

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