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This is a weird one, even for me. I have a 2410 with a port assigned. The screen shows the three line appearances and the other programmed buttons; however, there is no dialtone. We changed the ports, still NDT. Whe you status station, it shows "service state: Disconnected", yet I see port...

How do I remove an IDC entry from the IDGT table in LD49?

I have a cov path 255 with point 1: c155. rng:__ Cov ans grp c155 has 4 members: 1. 1234 2. 1235 3. 1236 4. 1237 When calling the VDN, press vector option 4 with route-to 4321 (which is a x-ported station with Cov path 1: 255), after 4 rings I would like to get the caller to dump into the...

I have a cov path 255 with point 1: c155. rng:__ Cov ans grp c155 has 4 members: 1. 1234 2. 1235 3. 1236 4. 1237 When calling the VDN, press vector option 4 with route-to 4321 (which is a x-ported station with Cov path 1: 255), after 4 rings I would like to get the caller to dump into the...

I have an Opt 81C and we've been getting this message for a while. I changed out the System Utility card last night, but this morning the error message is back. SRPT095 HIRM: sio2 1 15 1 on the remote side 1 is Out Of Service. SRPT095 HIRM: sio2 1 15 1 on the remote side 1 is In Service. Does...

I have a Nortel Option 81C. What are the steps neccessary to take down a system utilities card for replacement? I think I have to split the core and a few other things. Any advice will be appreciated.

Hello, I'm dialing the AA and entering the CP system manager MB (**102) and the password but I need to reset the password on another user's MB. The sys mngr MB doesn't give me the option to reset someone else's password. Any idea's?

Hello, Does anyone know the distance I can extend a Norstar 7324 telephone? I have a customer that wants to have 2 phones moved from one end of a very long office building (where the CICS is located) to the other end of the building. How far can I run a CAT-3 or a CAT-5 cable without loosing...

Hi guys, I have an Octel 250 that recently had the hard drives replaced. We rebuilt the system after that but now users are complaining that they can not reply to a message that was left by an internal extension. The user should be able to listen to the message then press 8 to "reply" but the...

Hello, it's been so long since I've done this, I can't remember what number is followed by the spre code from the maintenance set to access a direct trunk for call testing. Where would I find it? I have printed the spre code in CDB LD 15 to get the spre code. After the spre code and number is...

Hello, Does anyone know if it's possible to retrieve an accidentally deleted voice mail? My customer put in a request to retrieve a VM that she accidentally deleted from her husband. He passed away a few days later and as you might imagine, it's very important for her to get this message back...

Hello, I hear this is the place to go for answers. I have a startalk flash release 2.0 4 port and and I'm using 2 digit ext's from a CICS; ext's 25 & 26. When I press F983, the display reads inactive feature. I then did F903 and it reads "inactive feature". Then I did F**XFTEST and I see...