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My CallPilot will not login - keeps refreshing screen
Hi anyone! I have a customer that is trying to login to their My Call Pilot. It keeps giving a message regarding the Call Pilot player and refreshes the screen every second. No logon screen ever appears. Anyone ever see this before?- anniec
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- Replies: 3
- Forum: Nortel: CS1000 (Meridian) systems
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Avaya Automatic Exclusion and music on hold
Is there any way to have the automatic exclusion feature activated without affecting music on hold? I have the automatic exclusion on and an exclusion button on every phone. This keeps callers from hearing the music on hold. This is a hospital so I have to keep the exclusion feature on for...- anniec
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- Replies: 0
- Forum: Avaya: CM/Aura (Definity)
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Octel not asking for password when using "message" key to access mail
Hi. I don't know Octel very well and have not been able to figure out why this Octel is answering but not asking for password. When dialing the Octel it answers with the main greeting instead of the system asking for password. Also, they cannot press 7 to delete a message until the end of the...- anniec
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- Replies: 15
- Forum: Avaya: Octel messaging solutions
