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Hi, I have an IP 500v2 running 9.1 with embedded voicemail, I have a few users with 1616-I phones with the User action setup so that they can monitor other extensions. The problem I have is that although this works the LED is constantly flashing while the other extension is on the phone and I...

Hi I have One-x on a UC module v8.0.10-3.el6, could somebody please help with a couple of questions My questions are as follows - 1, Can the IP Office Outlook pluggin be made to open every time you open up Outlook we are using 2010? 2, Is instant chat only available while logged into the...

Hello all, Quick question, has anybody played with the new plug in for ip office and MS Lync that has recently been released i was wondering if you call out via the plug in it will display your own DDI from the ip office unit allocated to your extension ?

Hello, I have just installed a new IP Office IP 500 running 8.1, this replaced an old Nortel system, according to the users on the old system they could call an international number and while it was ringing transfer the call to a user that cannot call international. Is there such way to do this...

Hello, I have an IP 406v2 which i have set an incoming call route number to an extension, the extension has forward unconditional to another external number. this is working 100% unless it is a Sunday or out of hours where the number forwarded has an ARS route to send calls to a mobile number...

Hi we have an IP 500 which we will be intergrating with Lync 2010, i can route DDIs to Lync users but what i would like to know if anybody has managed to setup a DDI that rings Mobile phone, Lync and desktop phone al at the same time. Any advice would be helpfull thanks

I have been asked by my boss to get Enterprise voice working with our IP 500 unit, i have followed the instructions below but i can not get a call to go out or in. http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=2187 I have purchased one endpoint license for testing and the...

Hello, My boss has asked if we can limit all outgoing calls to 1 hour and 15 mins, i have had a look around and cannot see where i can add this info. We have an IP500 version 5.0 (22) using a PRI 30 line out can anybody help

I have recently taken over support for an IP 500v2, they have a unit down the road and wanted ip handsets there. I have installed a VCM 32 card and have 8 additional channels on order and have installed 6 x 1608 handsets. I have setup a VPN to the main site and can connect phones and make calls...

I have an IP403 and currently have 3rd party endpoint licenses installed, i have two yealing ATAs connected and working fine. I recently had to get a Linksys PAP2T ATA as yealing have stopped making the ATA's we were using. I can get the PAP2T registered and can make outgoing calls, i cannot...