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  • Users: motox2
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  1. motox2

    BUG0392 error

    Hey folks, i have been getting alot of these errors below, BUG0392. Anyone have a solution on how to fix these errors for my 7.6 CS1000? Thanks in advance :) BUG0392 Zero value in CDR_XFER_TIME. Procedure SETMISCELLANY.
  2. motox2

    Callpilot App Builder Player issues

    Hey folks, yes i know its sad that still have an old 600r 5.0 CP system that i have to take care of, but i was hoping some of the old timers here might know how to fix the issue im having. So i can open app builder, and a menu no problem. The issue im having is when i try play a greeting from a...
  3. motox2

    Analog trunking CS1000 to IP Office

    Hello all!! I am working on a project in my lab, trying to connect a CS1000 to an Avaya IP Office system using analog trunks. I kind of have an idea of how to do this, but i wanted to run it by everyone and see if it's a valid plan. So the plan is to use some analog lines from CS1000 and connect...
  4. motox2

    MCDN doesnt work

    Hi folks i have a CS1000 ver5.5 that seems to have an issue sending calls to VM. The MCDN is 5555 and it has MWC=yes configured. If i call 5555 directly it routes straight to the operator. Likewise, if i hit the MWK softkey on the phone it sends it to the operator just the same. Here is the rub...
  5. motox2

    Avaya 1120SS TSG Phones

    ok so i have some TSG 1120SS phones and for the life of me cant figure out why they are not getting power when i connect to an Avaya 4550-PWR switch. If i take the same phone over to an older 470 series PWR switch, the phone comes up just fine, but the newer 4550-PWR switch will not power the...
  6. motox2

    R2 signaling to CS1000

    Anybody ever setup R2 signaling from the carrier to a CS1000? If so could you please provide some guidance on the programming aspect of it? Thank you kindly
  7. motox2

    Group hunt round robin

    Hi guys, i have been asked to engineer a solution to allow calls to an incoming number be pushed out to a group of external numbers, but in the event one of the phones doesnt answer, they want it to roll to the next external number. Any thoughts would be appreciated. Thank you
  8. motox2

    CS1000 Digital Phone Threat Recorder

    Hey all! Im looking for a threat recorder to use on my CS1000. Specifically for my Avaya/Nortel 2250 digital console phones. I know IP is the new wave of threat recording, but for now I am only interested in a digital phone threat recorder. I have been using Telstrat, but apparently Avaya...
  9. motox2

    Callpilot Holiday issue

    When adding a holiday for Callpilot 4.04 the default is starting at 00:00 and finishing at 23:59 for the same day. I have added 10 or so holidays using this method. For some reason though which I have never seen before when I add a new holiday using the same specs, when I save the holiday it...
  10. motox2

    Incoming DID DN converted

    Hey all, just a quick question to confirm my beliefs..... I have a DID DN x4000 that when called from a cellphone it rings in across my PRI to the switchboard when its supposed to be going to my VM system via DSC 4000. I decided to trace it (TRAD) and when I did, I can see the call hit the PRI...
  11. motox2

    CPDC VTRK Application

    Hello all! I have a question I was hoping could be answered here. I have a 7.5 CS1000 LAB system I built and I was having an issue bringing up the DCH for my SIP VTRK. I consoled into my CPDC and watched it boot and noticed everything was going fine until it reached the application for VTRK, and...
  12. motox2

    Directed Call Pickup COS

    Ok so after much research on this i have come to the conclusion that for Directed Call pickup to work, i need DPUA on all my sets. SO with that being said, i noticed in the NTP that you first need to have PKG 115 DCP and that the RNPG cannot be "0". I would Dial the Spree + 95 + XXXX and viola i...
  13. motox2

    MOBX setup

    Can MOBX be setup on data TN's x-x-x-16 thru x-x-x-31? I have always set it up on the first 16 TN's but never past port 16. Im guessing I would need to use FLXA and possibly a couple other COS but not really sure if it would be needed at all since they are virtual TN's anyway. Thanks
  14. motox2

    CS1000 to IP Office SIP

    Hi all, i have a CS1K (7.6) SIP trunked to an IP Office (8.1) and for whatever reason it will not pass a call from the CS1K to IPO, but from the IPO it can call the CS1K. All my DSC's, NRS endpoints, routes, trunks, etc have all been configured and bench tested. The system sat next to the CS1K...
  15. motox2

    IP Office 9.1 and 1120e phones

    Hi all, anybody know how to remove the soft keys from 1120e phones? I have a 9.1 IPO and im trying to restrict the phones as much as possible so the users don't have access to the soft key features. Thank you much!!
  16. motox2

    Callpilot transfer to external extension

    Ok so the problem is that calling in to my callpilot AA from an external number via analog trunks, im unable to send calls back out across E1 trunks. From an internal phone on PBX CS1000 system (ver5.0) it works fine, only from an outside phone it fails. I checked all my incoming analog trunks...
  17. motox2

    CPDC failed

    I have a 7.65 CS1000 running CPDC SIG Servers and my SS0 has crash and burned. Fortunately all my IP phone are up on SS1, but I was hoping to revive SS0 if possible. Watching SS0 bootup it goes until it asks for the root password for maint. After enetering the root password, it shows...
  18. motox2

    Touchtones not recognized arcoss PRI

    I have a CS1000 7.5 system and recently when calls go out across the PRI link, the touch tones are not recognized by the auto-attendant the caller connects to. Other PRI trunks were tested to the same auto attendant and work fine. I played with the EOD/ODT timers on the RDB and dropped them from...
  19. motox2

    GALC NT7K20 AB11 firmware

    Anybody have AB11 firmware for the newer NT7K20 GALC? i found that updating to this version will stop the random EER5306 messages on analog phones. I appreciate it. Please drop me a link if you have it. Thank you kindly.
  20. motox2

    CS1000 to Cisco Unity

    Does anyone have any DCH setup notes on interconnecting a Cisco Unity (CUC 10.5.2.18900) to a CS1000? Specifically what may be causing the DTA0103 81 7 error message im getting. My system works ok but as i mentioned there is a clock issue throwing those DTA0103 81 7 messages and i can't seem to...

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