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Ever since upgrading to 9.0 and the service pack, when I go to restore a file my directory structure is all out of order. It used to be in order by date. Now it is just random. Veritas had me move all the files out of the catalog folder so it would build a new one. It did, but it is still the...

If I have a tape library with 50 tapes. I erase them all and let Arcserve label them with the date/time stamp at the beginning of thier use. Arcserve will only have 6 different names until all 50 tapes are used. One name for each drive. Also these tapes are read by the library by barcode tags...

I have been using Arcserve for 4 years and it was ok until I got these tape libraries and super dlt drives. It would be different if it never worked at all, but I get 3 days of perfect backups and then the dreaded cant read, position or find media errors surfaces. I need someone to recomend a...

The error I cant get rid of, and that is crashing my whole backup schedule is E6096 Media Error. Even though there are 3 more drives available, any job that attempts to use the one bad drive or tape will time out and cancel, so I lose about 25% of my jobs. I have tried 5 new batches of tapes...

I have 2 new Overland Miniexpress Libraries with 4 sdlt 8000 drives. Both running on adaptec 2940 scsi cards. Win 2000 and Arcserve 2000. It will run for a few days and then I always get canceled jobs because of "unable to write to media" e3714" or e6914 error. Overland has...

When trying to run dbdefrag -l server;username;password astpsdat.000, I get cant log in error -2005. I have tried all the logins on this server and also the domain admin login. It still says login invalid. Has anyone seen or heard of this? Why cant I log in to my own database file?

Sometimes a client agent on a server will get hung. The job log will have the error. "Client Agent Empty Buffer Event". It does not happen all the time, but when it does it throws my backup shcedule way behind. Anyone know how to fix this?