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A client wants to port 9800 number into our phone system. We have a PRI. I just program a line to receive the DID. For some reason, the system will not accept any digits starting with 9. Is there a way to get around this?

Yesterday my Callpilot reported Inactive Feature when trying to access VM. I replaced the power source and finally got the Callpilot to boot and could access VM. I noticed when the Callpilot booted all the LED lights blinked or stayed on. Now the 10/100 light does not blink at all. Do I...

I have a tenant would would like to forward his Google Voice phone number. He cannot get our Norstar phone system to recognize the “verification code”. Anyone have any ideas how this can be done? Thanks.

Does anyone know where you can purchase a headset for the Nortel 7316 with about a 20-30 foot range? And do you need an adapter?

Is there anyway to retrieve a message that has disappeared? The user doesn't think she erased it, but I think she must have.

Thanks to all. When our switchboard operator puts calls through to an extension that has forwarded their calls to an outside number, the system displys "Restricted Call" and will not allow us to put the call to the DID and let the system forward the call. Does anyone have any ideas about how I...

When I came in this morning, I couldn't take my phones off services using a programmed button (I went into programming and turned night services off). Then I discovered that another programmed button doesn't work (transfer directly to voicemail). I can use Feature 986. Anyone have any ideas...

Hi all, Does anyone have any idea how much the key codes for eight additional mailboxes would cost?

Hi all, I've somehow lost the IP address for my Call Pilot Manager interface. Apparently, Call Pilot has reset to the default IP Address, but I'm not 100% sure. I just read that someone else lost the programming for their Call Pilot 150. I thought I would do that **XFTEST just to make sure...

Hi all, For some reason the Call Pilot Manager will not display and I cannot ping the IP address. It was fine yesterday. I thought I would try to reboot the Call Pilot first, but I can't find a sequence of procedures or any information about a manual reboot. I have a Call Pilot 150. Is...

Thanks to all in advance, I want to program my system to ring a ported number to 3 different extensions using a prompt. It has been suggested that I program voicemail AA with the option. I already have one AA setup for my main number. My question is can I have another AA and/or does anyone...

Hi all, Thanks in advance. I have a question about programming and how to. I have a client that is porting in one number. Is there anyway to setup that number that says press 1 for John, 2 for Jack, 3 for Bill and then have the system ring that location? So far, I've been assigning the ring...

Is there anyway to program sets to display the caller id with night services on? Thanks in advance

I have a phone number that is being rejected by the PBX with a busy signal. The DID rings internally. The line carrier says the phone number is hitting the PRI, but being rejected by the PBX. Anybody have any idea what could cause this?

This is all I could find on installing a new DID... How To Install DIDs on a 8X24 faq799-2467 Posted: 17 Sep 02 Installing the cards Power down just the trunk module, put your cards in and power it back up. A. Configuration – Next until you see D. Maintenance – Show 1. System version –...

Thanks again. I have a tenant who wants to port an existing number into our phone system. The Norstar version that we have is 4.5. Can anyone give me the steps involved in setting up a completely new DID in our system? Thanks to all.

Who's responsibility is it to map calls when they come in on a trunk line? We have a Mini/CallPilot 150...and our MICS is 4.0. This is the problem. When the phone guy punches in the line, the extension rings. But an incoming call rings busy. I think it is not being routed to the...

Thanks again all. I have a phone technician here to install a Fax line. He's punched it in...we think. I've assigned a target line and can get it to ring internally. When I attempt to call in from outside I get a busy...What have I missed?

I have a tenant who doesn't need a physical phone, but wants VID. I've assigned the line and setup the mailbox. When I dial the number, voicemail picks up and says the mailbox hasn't been initialized. Thanks in advance

I have an extension that I want to notify a cell phone of a message. I have directions on how to accomplish this using feature 981. Here is the problem....the only option on this particular phone is to notify an extension. I cannot delete it, insert, select another destination. My only...