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I have a customer with a 406V2 at 4.1(12). The receptionist has a DSS module. She is complaining that the direct to voicemail is not working (transfer->#->ext number or User button on DSS). She also says that sometimes she will press the user button on the DSS and it will not work. Also says...

We have a customer with a Kentrox Q2300 router with 30 VPN Phones. This is on a 406V2 (4.1.12). Some of the phones work intermitently. At one location they have 3 phones and 1 phone will say "incompatible". Has anyone seen this before?? If so what could be causing this? Thanks in advance...

I am working on an IPO 406 V2 4.1 (9). The user would like to forward calls while on vacation. Here is the issue. EX: User extension 14 forwards to extension 25 but would like it to stay at extension 25 voicemail. It automatically goes to the originating called extensions voicemail(in this...

Does anyone know if it is possible to have a mute button on Partner phones? Thanks in advance.

Does Parnter Mail VS have the ability for Dial by Name directory? Thanks in advance.

One of customer is having a problem that he hears touch tones and beeps throughout certain calls during the day. The user will be on a call and hear beeps or touch tones randomly while on the call. They have tried to upgrade and to 4.0 and went back down to 3.1.65. They have 44xx phones...

I Have a customer that is wondering if there is any way (aside from installing MOH)to eliminate the "beeping" noise that is heard when a call is placed on Park in the IP500. Any ideas are appreciated. Thanks in advance