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I have an SRG50 at a field office thats connected to a CS1000M at HQ. At the SRG50 location a PRI is utilized for all DID and outbound calls. SIP is used for voicemail access and internal calls. Can I set up the employees at the SRG50 location onto AACC to monitor their activity? What would...

How do I display the alarms on a CS1K that are sent to the systems SEB or IPT proble for remote alarm monitoring?

I want to change the Call Park DN's on a 1000E from 500-509 to 190-199. I try to change in LD 50 but SCH2387 tells me to turn off Call Park Option in LD 15. I go to LD 15 and SCH2386 tells me there are system park DN's? What am I doing wrong? REQ CHG TYPE CPK CUST 0 CPTM RECA SPDN 10 190...

Is there a way to turn the Normal Mode Indicator OFF on an IP 1140 set? We are able to on our 1120's on-site but this option is unavailable with all of our 1140's.

Trying to add area code 219 onto an SRG50 that routes these calls through the 1000E. Where can they be programmed? On the 1000E?

I have a user- ext 8301 who is out of the office and wants to call forward all calls to her backup- ext 8268. Her backup sits directly next to her. - Outside callers route/fwrd fine to the backup. - From my site we are able to 4 digit dial them via pt to pt T1. When we dial them from here...

I'm programming an IP2004P2 set with unique numbers on key 6 (86501) and key 7 (86502). I want ext 86501 to hunt/fdn to ext 86502. To do this I'm attempting to build a 500 set for MARP (NOT a phantom) with 86501 ext and I'm getting a SCH0373 that tells me " Loop number does not match DN loop...

I've got a MWI that lights over night and there are no messages in the mb. When users goes into mb, light will go out again until the next morning. Tried sending real messages, then clearing with no luck. Searched system for matching MWI DN's and found none. No conflicts w/ SDN either. One...

How do you send broadcast messages in a Norstar? Who has the ability to do so on a system?