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  • Users: BenSlimed
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  1. BenSlimed

    Need NCC design hints

    We have two Version 6 CCMS/CCMA co-res nodal servers networked via NCC. All of our incoming calls come in to the Detroit PBX and these calls are immediately queued to a network skillset that includes agents in both Detroit and Lansing. Our goal is to find the longest-idle agent in either Detroit...

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