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Hi, We are setting up a VoIP system but have hit on a little snag. One of the systems we have added refuses to strip off the HLOC from the front of the digits. The system rejects the calls giving a "facility rejected" as it can't find a DN that matches the digits presented. As I understanded...

Firstly, I didn't use this. A user has mashed the keypad and managed to hit the "right" code. I have a phone lost in ASR. Is there any way I can delete it? It was not via a modular phone move so I cannot do it in LD 50. Though I need the phone back fast I would rather not just recreate it...

anybody know how to do this? I have tried all sorts LD15, LD86 adding a " " or "x" at the AC2 prompt but it just sits there... laughing at me..

Hi. I am trying to remove a PRI card from a system (Meridian 11c - Succession3) I have deleted the tie's in LD 14, removed the ent's in the RLB in ld 86. I still have a route left to delete but I am unsure if I should be OUTing the RDB and entering the route number or CHGing the RDB and...

I have two Meridian 11c systems and I need to quickly get some users from one to the other. I rather naively thought I could just disable a DLC in the source system, remove the card and then in the target system disable a not in use PRI and pop the DLC in and enable it. The removals went well...

Hello, Could anybody tell me why I cannot create a 3820 phone on my Succession 3 system? All our 3820's are programmed as 2616. The reason I ask is as ACD headset users are complaining that their customers cannot hear them. I have noticed a supplier saying a particular headset does NOT need...

An example.. An call (ext or int) is transfered from a meridian phone to a Call manager phone. The meridians number is presented during the "conference" stage but when the transfer is completed the meridian number stays. I have tried tracing the PRI to the cisco system, where it shows as...

Hello, I have configured a PRI on a Small Meridian Succession system to link to a Cisco Call Manager. We get internal names and numbers passed between the two but when a DDI calls is passed (via a DSC) we get "unknown number" here is what I have for the DCH ADAN DCH 12 CTYP MSDL CARD...

Hi, I am trying to clear out the whole of the 7xxx range in my dialplan for use with an IPT system. The idea is to setup a DSC for 7 and point it to the IPT gateway. BUT the last number I have to remove is 7000, a LDN. I understand I have to keep a LDN and it must be in the DID range...

Does everybody have trouble getting the level 2 password out of their supplier. We have been taken over by a larger multinational and the system manager has access to the level 2 password for all of the other systems in the network. Our supplier (who will remain nameless) said no. Implied...