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  • Users: dgsmith80
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  1. dgsmith80

    Mitel Training

    Hello All, I work for a support company and they want to start selling managed service for Mitel UC. I am an Avaya engineer and I support our Avaya ACM & assist in the Cisco CUCM space, but I have little to no knowledge of the Mitel UC solutions or workings. I wondered if any of you guys that...
  2. dgsmith80

    Can you duplicate Incoming Call Treatment Tables?

    Hello All, I have 2 x SIP Trunks for my Avaya ACM Duplex Core, and I have a LARGE number of translations for each of the DDI numbers coming into the SIP Trunk. I have just input over 200 entries into one of the trunk groups, but they need to be duplicated as they are resilient trunks, is there...
  3. dgsmith80

    CUBE to Avaya (Session Manager 6.2 or ACM 6.2)

    Hi Guys, We have introduced a GAMMA SIP Trunk into our core Cisco estate, and want to share it with the Avaya estate. How do I go about setting up a SIP Trunk from the Avaya to the CUBE. I tried setting a simple SIP Trunk from ACM (Rel 6.2) to the CUBE, and whilst the trunk came up, I couldn't...
  4. dgsmith80

    Avaya Server Estate

    Hello All, Firstly I apologise if this post is in the wrong section, but I wasn't where would be best. I have a customer who has a fairly large Avaya ACM estate running Avaya Aura 6.2 duplex core situated in a hosted datacenre, with the majority of the sites running local gateways some with...
  5. dgsmith80

    Selective Outbound CLI

    Hello All, I have a customer who has a E1 ISDN30 (ETSI) and they want to publish DDI for only selective staff. I have spoken to BT and enabled the ISDN so that the Avaya will distribute the CLI and I have managed to get the system to the following point: I have the trunk set as Send Name &...
  6. dgsmith80

    Avaya Handsets - Multiple Firmware Levels

    thread690-1662616 Hi All, I have a small issue and I was after some help / guidance. In our environment we are running a 5.2 Central ACM with around 50 remote sites using LSP Gateways. When we started our delpoyment we were using the 4602 & 4610 Handsets, and so we deployed a central server...
  7. dgsmith80

    International Dial Access

    Hello, Sorry for such a simple question but I am a fairly new user to Ericsson and I need to know how to enable international dial access to an individual extension please.
  8. dgsmith80

    Silly Question, but need help quick please

    Hi, I know this is a silly one, but I have gone to a site and forgotten my ALEX CD and now I cant remember the command to relabel the extension listing..... I can delete, readd, move etc but i cant rename, I'm sure its something similar to SUDIP !!!! Please urgent help is needed as I am on...
  9. dgsmith80

    Checking for extensions

    Hello, I was after some help with commands on the Ericsson, I am a Realitis trained engineer, but I have recently taken over the support of 4 or 5 sites running Ericsson. I have been asked to find out how many digital lines we have available at one of the sites, and how to change the time. I...

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