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  • Users: TelcoRod
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  1. TelcoRod

    display initcauses no data captured

    Hi, Before, when I entered "display initcauses" command via ASA, there were still data present on the system particularly the last 16 reboots that were performed in the switch. However, those initcauses data is lost. All I can see under the cause and action field is only "?" sign. What happened?
  2. TelcoRod

    incremental backups in cms

    Hi, Is it ok to use a blank data cartrideg when doing an inremental backups in the cms? Or do I need first perfom a full backup on that tape before doing an inremental backup? Thanks.
  3. TelcoRod

    CDR (Teltrac Call Accounting System) not working in S8300 LSP

    Hi, I have an S8300 LSP and I used the EXT2 port to connect to the CDR or call accounting system we have. Unfortunatety, the status of the CDR in our main S8700 server still down. Do I miss something? I already configured cdr parameters, ip-services and survivable processor forms but still , my...
  4. TelcoRod

    Agent call transfer tracking

    Hi Gurus, I'm just new here and just want to ask for a help knowing that these forum might help me to answer my boss's query regarding call transfer tracking. He wanted me to check if there's a way we can track the transferred calls made by the agent to another department. We're using CM 3.1.3...

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