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A couple of months ago we reimaged all of our machines to move them to a new domain and since then our users haven't been able to burn cds using the built in XP burning. They worked fine before, and the setup is the same. I originally thought that maybe a windows update had caused it, but I...

I have a piece of software that I created an MSI for and install on the machines via Group Policy. The program unfortunantly will not run without a bunch of keys in HKCU. To get around this I attempted to create another MSI with the registry entries in it only. I then set it up in Group...

I have a user that has Outlook hand whenever he adds a folder. It is shown in the task manager as not responding and if you end the task and reopen the new folder is there. If you don't end the task and wait for about 10 to 15 minutes it unhangs and the folder is added. He is using Windows...

Here is another one. Open Power Point 97, and create a new presentation. Add a slide with the graph. Add a basic Pie Chart. Add the Data labels to the graph. Align the data labels so that they are "Inside End." Select one of the data labels and highlight the text. Now go to...

Here's another Excel problem that has us stumped. One of our users has an excel document with a hyperlink to another excel document. When you click the hyperlink the file opens but gives the error "Cannot open Template Wizard." When you click Ok it goes ahead and opens, but now it...

Recently we came accross a problem in word and excel that we haven't been able to figure out. When we open a file from an explorer window in either word or excel and then click the save as button, or the open button the explorer windows pops up in the foreground. It happens everytime. It...