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I've got a pretty strange situation here. Only one user in the company is having this issue. No problems on the computer until he double clicks a .wmv file on his desktop. Media player does not start plus, the icons on his desktop will not respond to the left mouse button. Can't click on...

I've started upgrading from SAV 9 to SAV 10. I've gotten all the Servers upgraded with little problem. Haven't had a chance to do clients yet. The problem is now I can't do any client administration from the SSC console. For instance, if I go to client autoprotect option I get the following...

I've got an ipsec vpn using cisco client 4.6 to a pix 515. It works great. No issues there. Users need to access a resource from a site to site vpn on a symantec velociraptor. When I'm on the vpn client I can ping/access anything on the network except the site to site. Any ideas why this...

This is rampaging through my company. Started this morning as near as I can tell and is spreading quickly through our systems. Right now it's only effecting certain web pages. Here's an example of what happens. I open my homepage which comes up fine. I type www.ups.com and I get a...

I've got a couple of users in my building who are having difficulties. They compose a new message and send it to the recipient it comes back with an ndr. When they open the same e-mail up from their sent items and forward it, it goes with no problem. This only happens with one recipient in...

I've got a user with a win 2000 pro laptop and they are having all kinds of issues. The only item in taskman I haven't noticed before in win 2000 is wmiprvse.exe. I know this is present in XP but I've never seen it in 2000 before. I suspect some kind of trojan but I'm not sure as I can't bring...

I've got about 8 Mac users who have their e-mail routed from their external isp to our exchange server. For about the last month they have been having a strange problem with their outlook express. Any e-mails with attachments to or from other macs now show up as enclosures. The enclosure says...

I've got a big problem here. I've got a windows 2000 server running Brightstor arcserve 2000 v9. I'm in the US connecting through terminal services to a server in the Netherlands which I set up a few months ago and shipped over. The old admin at the site renamed and reconfiged server. Now...

Has anyone tried out the Powerquest V2i protector? I've heard some good things and downloaded the eval but haven't tried it yet.

We have a Win2000 advanced server with SQL 2000. When we loaded IIS we began getting the message - Error when starting SQL server 0x0000142. If we stop the IIS service, SQL starts OK. (But then we can't restart IIS unless we stop SQL. Any help would be appreciated.

I've seen a few posts about people being unable to send e-mails to aol clients. Has there been any resolution to this issue? We haven't been able to send an e-mail to AOL for the past 2 days and it's beginning to be a problem. There have been no changes to our exchange server and no router or...

We have citrix metaframe 1.8 and we've been fairly happy with it till now. We have 100 new users with laptops and printers for their homes. The printers are HP officejet v40's. Testing here in the office went well till we hooked up the printers. The printer autocreated fine and the first...

Attempting to configure 1st windows 2000 prof. workstation. We're running on an NT4.0 domain. Not using roaming profiles. My question is, how can I get rid of the ICW icon on the desktop and the outlook express icon in the quickstart toolbar. When we roll out the workstations, I don't want...

Running Win 2000 Adv server w/serv pk 2. Everything seems to work except when I right click on a file or folder and go to properties, nothing happens. Thanks.

Win 98se. Rec'd fatal exception in explorer.exe. On reboot, all desktop icons are gone. Ran Win98 setup again... still no icons. All programs appear to work through start menu. Explored desktop folder. All icons are there and working. Can't copy them to desktop.

I have a user on a trusted domain with a new PC. He's running Win98se on a Winnt 4 domain. He's framed in to our domain with ISDN. The other 5 users in his domain have no problems but when he logs in his pc can't browse either network. He even has problems on the local machine ie:if he rt...

I have a user receiving a fatal exception oe 0028:c027a3da Vxd VREDIR(05)+ 0003da. This error is when they try to browse a specific mapped drive. They also experience degraded system performance browsing any other drive.(network and local) User is running a Compaq EXD 800mhz with 128 meg ram...