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  • Users: twizitid
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  1. twizitid

    prevent overhead paging?

    Just recently installed some analog stations for patient use in my hospital, however the phones have access to overhead paging. Is there a way to create a COR that would prevent access to the overhead paging feature? My system (Definity G3SI) is setup to dial 61 and make an overhead page. I...
  2. twizitid

    Crash Course in COR?

    I have a vague understanding of COR's are for. What I don't understand is how to program them. I pull up an existing COR on our Definity system, and all I see are lists of numbers with 'y' or 'n' next to them. What do these numbers correspond to?
  3. twizitid

    Station not ringing with group

    So, I have a couple stations that are set to ring in a group. The hunt group, answer group and pickup group are all programmed correctly. All the phones assigned to these groups have been working fine for the last 7 or 8 months now. For some reason, one phone has decided it doesn't want to...
  4. twizitid

    Long Distance Dialing Code

    One of my facilities is setup so that certain stations have to dial a code in order to dial long distance or numbers outside of their COR. Any ideas how this is done? I'm looking to use this same thing at another facility I maintain. The caller would dial the number 9-1-555-1234, they would...
  5. twizitid

    Extension going to wrong voicemail

    So, I have an extension that used to be part of a hunt group, pickup group and answer group. It has since been removed from all the groups to stand on it's own. But for some reason, when you call that extension, after 4 rings it goes to the voicemail for the old hunt group. I've done a list...
  6. twizitid

    Uninstall DS1 Card?

    How does one go about uninstalling a DS1 card? I need to change the line-coding on the card, but it says I can't do it while the card is installed. Any assistance would be great. It's an Avaya G3siV5 system.
  7. twizitid

    Double tap paging port?

    Anyone know if it's possible to double tap the paging port? I'm about to start revamping my overhead paging system, and have an idea to make things a little better. I have 2 amps and a large facility, was thinking of putting an amp in 2 sections of the building with their own tap to the paging...
  8. twizitid

    calls jump with no cov path?

    Why would a station bounce a call back up to our operators attendant when there is no coverage path assigned to it? I have several fax machines on my system, and for some reason when you dial a fax that's already in use and it rings for a number of times, it bounces the call up to the operator...
  9. twizitid

    fax machine

    I have a number of faxes on our system, on the occasion that a fax doesn't pick up the incoming call, the system transfers the call to our attendant. As you can imagine, that annoys the crap out of our operator to answer and hear the lovely squealing sound. There are no coverage paths set on...
  10. twizitid

    Phantom Dialing?

    I have a station that for some reason dials 911, somewhat randomly. By somewhat I mean it has no pattern other than it happens on a Sunday. It doesn't happen weekly, biweekly, monthly, it's a completely random Sunday. No autodial buttons exist. No list is setup nor assigned to the station...
  11. twizitid

    hunt groups?

    Alright, new to phone systems, so who ever explains this, please use lamens terms and or spell out the commands for me please. I went to move a station, 139, said it was assigned to a different object. did some hunting and discovered it's part of a hunt-group, I looked at the hunt-group, and...
  12. twizitid

    hunt groups

    I have a hunt-group that was setup before I was here. I've been asked to remove one of the extensions from the list. Currently it's setup so that if you dial ext 7121, 7181 or 7105 it rings at 8 stations. I went into the hunt-group and removed the extension from the group member assignments...
  13. twizitid

    call logs?

    Is it possible to bring up call logs from the last few months on a Definity system? At current, my system is setup to print every number that gets dialed within our system, and print every call that is made outgoing in our system. But I've been asked to pull logs from January if possible. Is...
  14. twizitid

    undefined and linked PBX

    2 questions. Over the weekend, someone reported to me they tried calling from outside the hospital, into an extension. They couldn't get through, the system told them it was undefined, it's a hunt group, so they decided to try the other extensions attached to it, and were told the same for...
  15. twizitid

    3 phones on 1 extension?

    ok, I have 3 phones, 2 analog and 1 digital. all 3 ring when 1 extension is dialed. I can't figure out how this is happening. All the station settings for that extension are identical to my extension (mine having nothing special whatsoever). there's no hunt-group, no coverage path, nothing...
  16. twizitid

    port appears to be disconnected

    we had a lightning storm about a week ago, and it knocked my system out briefly. rebooted and the system was fine. just went and did status trunk 1, to see what was in there. still learning this system, don't know what it all means. I have a definity/audix system if that makes a difference...
  17. twizitid

    finding a lost port

    Is there a way to find what port is assigned to which jack? An extension was switched from one port to another, and no one recorded what the previous port was, and now it's needed to assign a new extension to it.
  18. twizitid

    set number of rings

    Is there a way to set the number of rings for a specific subscriber before the voicemail picks up?
  19. twizitid

    List unassigned ports?

    Is there a way to list the unassigned ports on the Definity system? I did a list config all, which listed all ports, but I don't think its listing all of the ports. What I'm looking for is a list of all unassigned ports, so that when I go to add a new phone to the switch, I can see whats...

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