Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations MikeeOK on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  • Users: niaoer
  • Content: Threads
  • Order by date
  1. niaoer

    Urgent! Nortel BCM 400 IP Terminals

    Someone please respond to this a.s.a.p We are moving 24 call centre agents to different locations today. All the 24 IP phones have been configured in the same way. however, about 10 of them got error say 'no ports available'. We really don't understand what that means. I have entered 24...
  2. niaoer

    BCM 400 Call Pilot skillset

    We have a call centre running and the agents need to do some off queue work. In order to track down the off queue time properly, someone brought up an idea to create a dummy queue without any incoming calls. My question is how to set up an active queue but no calls come in. Thanks,
  3. niaoer

    BCM 400 Call Centre greetings

    Hello, Recently, I am not able to record or modify any greetings from any extensions. I go to Call Pilot first and then go to Call Centre Greetings. No matter what extensions or phone set I connect to by clicking on "Dial", it just won't dial. Can someone help me with this? Thank you very...

Part and Inventory Search

Back
Top