Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Wanet Telecoms Ltd on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  • Users: manueljuin
  • Content: Threads
  • Order by date
  1. manueljuin

    Authentification problem, the Life Info doesn't recognize the password

    Hello there, When trying to identify the Mandatory account on the Nice Perform 2 portal from a remote desktop (site 2), an authentification problem occurs. It's working fine on the site 1 for all the desktops. That's not a multiple site configuration because we don't need it. Both of them are...
  2. manueljuin

    MML is not recording. Control module - Error: ERROR_MMLCTRL_APICONNECT

    Hi all, Since 2 weeks, we can't record screens with our Nice Perform II. It was working well but still 2 weeks, it did not. We deinstalled MML then reinstall it but screen recording still fails. If my rule is dedicated to voice only, it works. The voice recording is OK, only screen recording...
  3. manueljuin

    RECORD screen - Unmapped + CLS_RECORD_FAILURE

    Hi all, Well, I have some errors regarding my screen recording and the channel mapping of it (I think!). In order to use a digital matrix for the voice/trunk recording of the Nice Perform 2 solution, I changed the option ReadMappingFromFile = Yes (RCM Configuration of the CLS Server). I did...
  4. manueljuin

    AgentID monitoring in an Avaya CT environement

    Hi everybody, Well, I'm stuck and the Nice support didnt't enough help. In an Avaya CT 1.3 integration, I need to identify my ROD users with AgentID (it works with Extension but that's a free setting call center) but when adding such ACD object in the "nicecti" group, I have trouble in the...

Part and Inventory Search

Back
Top