Hi all,
Is anti-tromboning feature works between different PBX vendors in case of DPNSS signaling or it is proporatory feature (MCDN) for Nortel?
Thanks,
ARouby
Dears,
Please advice as sometimes when i try to make outbound calls , call is rejected and Message with "Cause #31: Normal unspecified" is returned by PBX DCH.
Can anyone clarify this message meaning?
Thanks,
Dears,
Please advcie as after upgrading the OPT.11C PBX from release 25.25 to Succession 4.5W... Overlay 30 is always running on the background although it isn't found in the background routine in PBX configuration, and updated with latest patches.
Regards,
Dears,
Can anyone advice with the needed configuration to change the originating CLID in each of the below cases:
1. To suppress the 1st two digits of the agents' seats DN.
2. To change the CLID of the outgoing calls on a specific route.
Am using Euro-ISDN as the signalling protocol over...
Dears,
I have call centre CTI enviroment controlled by Genesys with Nortel 81C, what i found that some CDNs sometimes go to the DFDN and cannot be controlled by Genesys,even if we tried to remove them from Genesys it stills the same, We have to remove them from the switch and add them again to...
Am asking if anyone knows what is the appropiate signaling protocaol to link a Nortel 81C with Rockwell PBX eliminating tromboning in case of transfer back calls from one PBX to another?
Thanks
Dears,
In my enviroment i have SCCS 5.0 and Crystal reports 9.0..
When I tried to run the reports after importing to the symposium client it always displays an error msg....
Can any one help on that?
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