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Did something change in Park and Page? I have a customer with 9.1.7.0.163 configured as follows: Page Hunt Group is 1350 Short Code for Dial Paging is 1383, dials x1358 (page port) Station 1357 is a member of Hunt Group 1350 and is forwarded unconditional to 1383. I can dial 1383 and page just...

I have an installation question for Session Manager 7 When I install ASM 7, there is no configuration field for the SM100 IP Address when deploying the OVA from System Manager's SDM, also not using OOBM. The "Deploying Session Manager" doc says to pre-configure the SIP Entity and the Session...

Befuddled am I. I moved a working 302C from a 4-wire circuit pack to a TN2224CP. The console will power up and kind of work, the DSS won't. I have another 302C on the same switch and on the same TN2224 and it works fine. With using the same working 302C port on the TN2224 and interchanging...

We just recently cut over to a new PRI and in our testing discovered we can't dial 911 or 9+911, either receives a fast busy. Telco was watching the circuit and never saw the call come across, so I have to believe these are not programmed in the Option 11. Not having a clue to the programming...

When I call the DID for a 9620 that is not registered, the call will not cover to CMM, I receive a fast-busy. I receive an event, 1367 BCC Incompatibility, Event Data 1 is 160001 and Event Data 2 is D6A. Also, when calling from another station on the same system, the call covers properly...

Is it possible to have a master VDN and Vector that passes the DNIS to a VRT, and then a goto to the vector for that DNIS? Thanks

When calling four extensions, the call will cover to Audix and you hear "Announcement not recorded, Try again later. Please disconnect.", and then Audix will disconnect the call. All other calls cover properly to their respective mailboxes. No public or private numbering on the switch...

I have a customer with a G3Si with CM 2.2. I recently created a hunt group with a coverage path and a night destination. I modified the dialplan to change attd to an extension and made 88 as the addt. The purpose is to have a hunt-ns button on the console to re-direct calles to another phone...

I have a situation where calls routed to the Attendant queue via a vector are not queuing, but rather going directly to the route-to destination when the attendant is on another call. The VDN and Vector are set for Attendant Vectoring and the VDN is entered in the attendant vecroting field in...

I have changed 0 in the dialplan to type of EXT and created a VDN with extension 0 that points to Vector 1. When calling in, dialing 0 at the Auto Attendant seems to queue properly in the vector, but when someone on-site dials 0, the queue fails and routes to the covering extension. Maybe...

I'm looking for any info on the 300E regarding SNMP, not sure if it's supported, but would like alarms/errors communicated. Thanks

I have a client with a Magix that has 4 LS trunks, Reliable Disconnect enabled, Pool 70, and 4 E&M TIE trunks, Pool 8. They want to transfer an inbound call from pool 70 to pool 8. I have enabled Trunk to Trunk Transfer for a couple of test extensions, but no luck, the call will ring back to...

We have a Map 100 that is locking up, 3 times in the last week. I can't find any docs regarding this type of problem. We are planning on replacing the CPU card, but my assumption is software corruption. Any ideas or help with docs? Thanks

I have a customer with a Merlin Legend 4.1 with Merlin Mail. When you call an extension, get voicemail, then "0" out to the operator, 7500, you receive the AA, never rings at 7500. I have the CAS set to 7500 and the general mailbox owner set to 7500. When you call the DID for 7500, it rings...

If you have successfully administered a Tone Commander 8610T or 8810T phone on a G3 or in CM, Please let me know how you have this configured. We can get the phone powered up, but no dial tone. Thanks

I have a Legend connected to a Definity via a Tie Trunk. When a station on the Legend calls a station on the Definity, the volume is fine. When a station on the Legend call a LD number, the call routes through the Definity and out a CO trunk group, and the volume is low. On the Legend, I have...

IP500 with 4.2(17) - I have a HG with queuing on, and announcements. When a call comes into the HG via call route, the caller hears the queued announcement immediately while the call is being presented to an agent, usually a snippet worth of the announcement. I have tested with 5.0 (8), caller...

I have a 2008 Server with TS running remote apps. I have a TS client on XP, SP3, 32-bit that is trying to print from a remote app to a shared printer on another XP, SP3, 32-bit client. When clicking on print, all apears to work, but nothing is printed. I have run KB 302361 on both clients...

I have seen several posts, but no real resolution, so here's my issue. I have an SI with CM2.2, local 46xx phones work fine, but I have one 4610SW on the other end of a Cisco PIX Site to Site VPN that frequently locks-up and/or has no dial tone. I have QOS mappings in all Cisco devices end to...

I have a T1 setup as a TIE in a Legend R7 with 4 trunks existing. I am trying to add 4 more, lines 6817, 6818, 6819 and 6820. They show maintenance busy, but telco tells me they are idle on their end. If I busy out and release, they still show maintenance busy. If I try to copy an existing...