We would like to replace our current release 3.6 hard drive with a release 4.0. Our current hard drive has corrupt software.
My concern is will the BCM 1000 hardware work with this new release.
We have an option 11 c with callPilot 201 rel 1.7. Currently when we activate out night feature from our console (M2250), the auto attendant repeats the same greeting. Let me explain. When you call the main number the message say welcome to xyz company blob blob blob. If you do nothing, the...
I have a customer with odd request.
• Customer would like their Auto Attendant to ring four rings in the morning and eight rings in the afternoon automatic. Will the BCM50 do this?
• This customer has an on air phone for their radio station. We tie the lines from BCM50 to their on air device...
we are looking for options.
All the lines are on the phones. We manually turn AA on and off. When AA is turn off and we are unable to answer the phones the calls are dumb into the reception voice mail. Is their a way to send the calls to a CCR Tree before the reception voice mail pick-up or...
I just installed a T7316E on a CICS 4.1. I programed the phone for auto handfree. when I press the handfree button, I received a buzz sound. The handfree button is setting in the spot where one of my intercom keys. Any thoughts?
Advice:
We are looking to purchase a BCM200 with release 3.5. One of our vendors claims it is new. Are their any problems with release 3.5?
On the other hand, should we buy release 4.0?
We added new data cables to a new room. After completing our project, now they want a phone in this room. We have no room to add another cable. One of our options was to use a T7406 cordless phone. I do not believe this will work because the walls are concert and 10" thick. Can we use Norstar...
I have a small office with a receptionist. She has all the lines on her phone so when she answers we want to be able to park a call and pick it up anywhere in the office. Problem - when we attempt to park the call it reads access denied but the phone is programmed for call park. Any suggestions?
Currently we are using a hosted PBX system. We are considering switching to a BCM 50 IP format. One benefit with the hosted PBX, are a set number of channels with unlimited calls for one set price. My question, can the BCM 50 w/IP trunks-IP telephone seats use a VOIP service from a service...
We are running cat6 cable for a new office with VOIP phones. We are using cat6 for the jack, cables, patch panels and patch cords. My question, we have cubicle stations with power running at the base of the each cubicle stations. Should I use cat6 PVC or shielded cable? In addition, should I use...
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