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Does the R3 ( old box on the wall ) have a history of a peoblem with the message waiting lamps staying on after all messages have been deleted. I am not asking about a recent history but going back to when they were new.

ACS 308 ( only ) with a PC VM card with 10 mB's on it. What exts. are assigned to the PC card. First system I have encountered with the PC card and not the modules.

Customer complains that their Message Waiting lamps are staying on at times even after they have deleted messages. Is there any history of this or is there a config. that I need to adjust or should the client do something when leaving their mailbox such as an exit procedure?

Any suggestions on what supplier I can buy a Call Pilot 100 or 150 from and get the ACD softwae code key to activate the ACD Call Center features?

Have a client with a 616. They take reservations and are getting busier and are in need of a full ACD enviroment. I was tld that we cna add a Call Pilot and ACD software or purchase the software key for ACD Pro. Any suggestions in regards to adding an ACD enviroment for this small clinet...

Customer has a Meridian system with 3 lines all on Pool-1. They need to Call Forward at the end of the day. When they press Intercom button they get line 3 first but they need to access line 1. They do not want lines to appear on the sets Can I program the system to one or both of the...

Have a client witha Partner 2 with only 206 module no PROC card and using Partner 6's ( no display ). Can I use Partner 6's with or without displays and only use a 308EC with no PROC card. Will I get caller ID will I get date and time? Which sets can be used without a PROC card?

Just so I am up to speed on the speakerphone issue. Did not the BS-10 replace the older 8 button with a usable full duplex speakerphone? I believe the older 8 buttons had a touch pad membrance and had to have an actual external speakerphone unit connected with a cable.

Using 410's with BIS-10's. The speakerphone on all the phones will not work. My customer can hear the caller thru the speaker but they can not hear the customer. I have tried to turn on and off the MIC button but no good. Is this a wiring issue? I am using FP-1 in the 410's.

Since PM 3 ( the old box on the wall ) will not support Centrex Transfer I have done a work around for cell phone transfer. I am setting up the Personal Operator each MB so the user can announce "leave a message at the tone or if you want to be transferred to my cell press 0". Then the call...

Which voice mail system on Parter can provide centrex transfer from the voice mail boxes or AA's? Partner Mail Partner Messaging etc,?

Does Partner Mail 3 ( the old box on the wall ) allow for Centrex transfer via one of the AA? I thought it did but I can not locate the Centrex Transfer option when I am within the AA set up. Is it within the Sub Menus? If not what Partner Mail has Centrex transfer?

Is the Infinity line part of AT&T Lucent Avaya? If so do you have resources for this product. I have a clinet who has one and wants me to work on it. I work on Partner and Nortel's most of the time. How is the Infinity as far as installer friendly to work on?

1) Can an IP phone be used on a Partner ACS or can a Partner EURO be used on an IP system? 2) How does the IP phones use headsets? Is there a headset jack and a soft switch used to switch back and forth between handset and headset like with the Norstar sets?

It seesm that the"i nternal" station CID is not displaying on the called set when the station user dials *xx to activate the handfree mode. When they dial just the station ext number xx and the set rings that is when the internal station CID is displayed. Am I programming something wrong...

Been a while since I programmed AA usually it is pretty simple. I am trying to set up AA using PMVS-3. When I enter F506 all it offers me is ALWAYS or DELAYED it does not offer the number of rings I want to program. What am I doing wrong? Do you have the step by step. Could my PROC not...

What is required to become an Avaya authorized partner or reseller? Is it work it and good or bad experiences?

Has anyone heard of a company called TechOptions and one called Continuant. These are two national telcom service companies that I have done business with and have had some problems with and who send me out for Avaya service calls. TechOptins is not to bad they let me have a free hand with the...

What does API stand for with Partner R6?

Any reason why Partner will not allow a Centrex transfer from a users mailbox? I know about the work around setting up an AA menu but that requires the caller to exit out of the users mailbox. Why did Partner not just include the same Centrex FLASH and DIAL feature optin from each users...