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I recently upgraded several 406v2 with embedded vmail from 4.0 and 4.1 to 4.2(14). Now once you enter your extension and password it doesnt prompt the user to press 1 to play old messages, 2 to play saved messages, 3 to edit/record greeting, ect.... It used to prompt the user automatically but...

I am wondering if anyone knows how we can transfer calls between several, up to 6, IP500 systems? The current setup is that we have all IP500 systems with just the upgrade Standard to Professional license. We have embedded voicemail and we are using 4412/4424 digital phones. They are all...

I have a IP500 with a Feature Key card in the back slot. The serial number matches as does the License Key string in System Status. However, under License Key it shows the correct string but it has a second line with four square characters. Unders Status is says the key is Valid but under that...

We had an IP500 4.2(4) with a DS30 and DS16 crash last Friday. It is on our LAN and in another state so I could not access it remotely. We had a tech go out and unplug the two expansion modules to see if the control unit would stay up, it would stay up for a minute then flake out again leading...

I have an IP500 4.2(4) using an upgraded embedded vmail card, with queuing turned on that won't play the locally recorded announcement. The calls ring into the Main huntgroup 276 and it rings 4-5 times and I can hear vmail pick up and see in status active calls that it should be playing...

I have an new IP 500 Control Unit with the embedded voicemail card. When I hit the voicemai access button I programmed on the 4412D phone the display says IMCOMPATIBLE Disc with a constant DTMF tone. I went to System Status and it says congestion count 20 going up 1 every time I try to access...

I have an IP500 4.2(4) using embedded vmail that will not play the voicemail prompts after you log into a mailbox, just dead air. I had been configuring new systems and upgrading them to 4.1 and this was fine. I received the 4.2(4) CD and loaded it on my pc and then upgraded a new IP500 to...

I am having problems at several sights where if a caller hangs up while the hold reminder is alerting at a phone then the hold reminder rings FOREVER. This is happening at sites that have IP406v2 running 4.0.7 and 4.1.9. They are using 4412 and 4424 phones but not more than 4, 4424 phones are...

I have an new IP 500 Control Unit with the embedded voicemail card. When I hit the voicemai access button I programmed on the 4412D phone the display says IMCOMPATIBLE Disc with a constant DTMF tone. I went to System Status and it says congestion count 20 going up 1 every time I try to access...

Does anyone know if you can import an existing ip 500 config into an identical ip 500 system (same expansion modules)and will that config work the same on the new system? I know I would have to upgrade the new control unit, add the new licenses, then upgrade the expansion modules. Then I would...

Does anyone know if the 4412D and 4424D phones will work on the IP 500? From what I have read it says they are not supported on the IP 500 control unit DS card but I couldnt find anything about them working or not on the IP 500 DS expansion modules 16/30 port. Thanks,

I am wondering if anyone has any information on end of sale for the 406v2 control unit? Is this true? I heard you wont be able to buy these after May 5, 2008 and that they are being replaced with the IP Office 500 control unit. If this is the case does anyone know if a config from a 406v2...

We have had complaints from our stores that customers say they are calling and the line just rings on there end. The store never hears the phones ring. This is an intermittant problem. Also we continue to have stores say they have to reboot/unplug their phones in order for them to work. They...