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- Users: KimballJohnson
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Norstar 824 DR5 - Set the on-hold timeout?
We are using music on hold to feed dial-in callers who listen to our meetings (listen only). However, the on-hold session times out after 120 minutes - exactly 2 hours. If the audtiors call in a couple of minutes early, they are disconnected for the last few minutes of a two-hour meeting and...- KimballJohnson
- Thread
- Replies: 2
- Forum: Nortel: Norstar systems
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Music on hold silence causes held line to hang up
We have a norstar 824 dr5 and use Music On Hold to enable auditing of conferences. When the hall becomes totally silent for several seconds, the lines will hang up. We cannot find a setting for anything that might control the held line silence sensitivity. Is this a known issue?- KimballJohnson
- Thread
- Replies: 14
- Forum: Nortel: Norstar systems
