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I have a formula created that displays how long an incident was open. It currently is displayed in seconds. How can I convert this to DD:HH:MM:SS? I have tried example formulas that I found but they are not working. if {Incident.Status ID:} = "CLOSED" then DateDiff (...

Trying to view a powerpoint slideshow on the web (our company intranet). words appear but no pictures. when you click "Slide show" to run the show, it says "to display this page correctly you need to install vector graphic rendering". When we click "download&quot...

I have a Windows 98 user who's left shift key no longer works. We have replaced her keyboard twice, and replaced the extender cable to the keyboard. I have even hooked her old keyboard (the one she had when she started having the problem) up to another pc and the left shift key works fine. It...

We have an 8 page PDF file. When one user tries to print it from his pc, it will only print the first 3 pages (no matter if you select to print "All", or "Pages 1 to 8"). I had him email the document to me, and I am able to print all 8 pages fine. Now, he can print any...

cannot see all of the contents of an email sent in HTML US ASCII form. Using Outlook 2000. My mail format is set to Plain text, and option is greyed out to where cannot be changed.

User had Adobe 3.0 Reader and Adobe 4.0 full version installed on pc. When trying to open a pdf file off of the internet (IE 6.0), it was opening Adobe 3.0. He wanted this file opened in Adobe 4.0, so he simply removed the Adobe 3.0 program from the pc. Now when he tried to open the pdf's...

Trying to backup a remote W2K workstation from W2K server running BE 8.5. When I try to create the backup job and select the workstation from the list, it asks for a username and password before connecting to the workstation. I have tried all admin passwords, etc.. but nothing works. Does...

PowerSave keeps coming on after restarting PC. Even if we set it to never turn off monitor or hard disks and save it as a new scheme. It will revert back to turning off the monitor after 15 minutes. Is there anyway to keep this from happening? This appeared to have started all of a sudden.

Recently upgraded to W2K and now when I click on PDF files, it opens Adobe Distiller rather than Reader. I have reinstalled and that did not help. The only way I can open these files in Reader is to first open Adobe Acrobat then File>Open. Any suggestions?