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  • Users: CharlesBr
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  1. CharlesBr

    Upgrading to MCD 5.0 SP1 PR1 phones wont come up

    Be aware that there is a bug in this load, if the phones won't come up after the upgrade try turning off the default vlan 1 and priority 6-6-3 from option 125...
  2. CharlesBr

    Tip to dial 9 on behalf of an analog device off of the 3300

    A stupid old autodialer on win95 was to be ported on an ONS port on a 3300 MCD 5.0, and it needed to connect to a centrex line but could not dial 9 by itself on it, so a line sharing device like a fax switch could not be used. 1)x225 (dialer) associated hotline to SC300 2)SC300 dials 400 3)ARS...
  3. CharlesBr

    5550 ip console critical alarm beeping

    Good afternoon, is there a way to prevent the 5550 on a 3300 MCD4.2 to beep on critical alarms without modifying the thresholds? I have to reboot a not yet live controller in a cluster in order to test resiliency scenarios, and of course everytime it drives the receptionist crazy. Thanks in...
  4. CharlesBr

    hot desk vs MAS 3.0 Nupoint

    On an MCD 4.2 SP2 (MXe III) linked to a MAS 3.0, I used the MAS user page to create the Nupoint/Awc users without selecting single point provisioning. Some of the users on the MCD are hot desk users and they wanted to be able to login with a blank PIN.. However, when they change their vm...
  5. CharlesBr

    Nupoint voice recognition - multiple names for a single extension

    What could be done on the Nupoint release 14 to match more than one spoken name to a single extension (for example Bob, Robert and technical services would all lead to x 555)
  6. CharlesBr

    Message light (again) "the line is currently in use"

    3300 MCD 4.2 sp1 Nupoint 14.1.1.4.01 using Mitai to light the lights. They have quite a few phones shared between two users (4025s) The main user gets the calls via the prime DN and the message light of the phone itself gives the message indication. The secondary user's DN is programmed on a...
  7. CharlesBr

    Bilingual 3300 embedded voicemail

    This is for bilingual users, if by mistake somebody recorded anything under the "bilingual" part of the embedded vm and you want to get rid of it, just recording a very short blank won't cut it, and the system will still play nothing for 3 seconds before getting to the primary greeting. In order...
  8. CharlesBr

    Elevator Push-Button will not disconnect

    thread1329-1405131 On an ASU off of a 3300 MXe III expanded, v 4.2 I have the exact same issue I found in the thread above, where the push button would keep calling back because it never goes on-hook. I changed the Positive Disconnect to yes in the CoS and now the elevator does not call back...
  9. CharlesBr

    MAS 2.2 vs Nupoint

    Just a quick tip, I found out the hard way (erasing and recreating 120 mailboxes last minute friday night) that in the MAS 2.2 you cannot create the mailboxes directly in the Nupoint, imported via import_mailboxes or not... They have to be *CREATED* in the MAS users and services form. You cannot...
  10. CharlesBr

    analog line issue?

    On a 3300 CXi II, running MCD 4.2, what would the foolowing log mean? CLSMeasureLSTrunkSettings::GetLSPortDefaultCoefficients() Description Default Coefficient for LS Trunk (0, 0) is not set. it comes back for all the trunks many times a day, I could not see any mention of it in the...
  11. CharlesBr

    Call History on 53xx sets on 3300 MCD 4.2

    A customer complained that the unanswered calls going to her set won't show under missed calls if they hang up before hitting the voicemail. Would a call history key show missed calls differently then when it is accessed through the application key? thanks!
  12. CharlesBr

    3300 MCD 4.2 Embedded Voicemail vs SMDR

    Is there a way to get the smdr logs to include which digits have been punched once the Auto-Attendant answered? I enabled the option to see where the attendant transferred but the customer wanted to differentiate between users who did option x vs people who dialed the extension where option x...
  13. CharlesBr

    SIP to 3300 = OK, SIP to Nupoint = one way audio

    What could create the following situation: a phone on the 3300, which has the same gateway the Nupoint does, can receive a call and provide two-way audio over sip trunks, while a call straight to the line group or being forwarded to the user's mailbox won't provide audio to the external...
  14. CharlesBr

    SX2000 paging issue

    Hi, on an sx2000 micro light, release 34, a page group that includes 15 users (superset 4025 or 4015) pages everybody but 2 extensions. Their speakerphone works, I tried removing and then adding them back to the page group, to no avail. Also, the paging seems to be "slow", meaning after...
  15. CharlesBr

    CXi Layer 2 switch port activity

    Is there a way to figure out remotely if there is something live on a particular port of the embedded l2 switch? i.e. is the light on on that particular port? thanks!
  16. CharlesBr

    5324 caller ID MCD 4.1

    Hi, on a brand new install all the 5330 phones get name and number display from calls coming in through a PRI. However, the 5324s get calling name only.. It is a problem because these phones are police dispatch phones, generally not emergency calls but who knows. The DID for the 5324s gets a...
  17. CharlesBr

    CX shutting down

    We have a weird occurence of a 3300 CX controller that shuts down every 3-4 days, it literally shuts down, no lights are lit on the front panel, and unplugging/plugging it back restarts it.. Is the CX power supply field replaceable? I cannot find it in the tech handbook...
  18. CharlesBr

    Old call express MISU III device

    Hi, a very old sx200d has 2 cov line cards connected to two cascaded MISU III which then connects to a Callexpress voicemail running on an OS/2 pc... It feels like jurassic park :) The MISUs started going sour, so we left only one connected and it worked for three weeks (6 ports only on the...
  19. CharlesBr

    general question: VPNs and routing tables

    If I use my contivity vpn client to a bsr222, I can see the routing table of my pc getting updated. If I use a hardware vpn from a linksys to the bsr it works, but the routing table of the linksys does not get updated. Linksys confirmed that it is normal while I was troubleshooting something...
  20. CharlesBr

    BCM50 service update

    Hi, a colleague pointed out to me that the SU102 system patch is no longer available on Nortel's website... Did they recall it? thanks!

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