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How do you program the system so an extension that doesn't have a voice mail box continues to ring? I thought you changed the call routing first alternative, but that doesn't seem to do it, some extensions that have that set to 1 continue to ring, some go to voice mail anyway, and the caller...

If a user of a 5320 phone has a message waiting, hits the vm key without picking up the receiver, the display says "Call Nupoint MW". Sometimes, though, one person will accidentally hit something on their phone that causes that message to come not from NuPoint, but from their extension...

Mitel 3300 with 5330e phones, I've enabled visual voice mail on mine, but the list of stored calls only displays the number. When you select a call, it always says "unknown caller", even on internal calls. We do have caller ID for the external calls, and the system has to know who made the...

We have a 3300 running Mitel Communications Director v6. The phones are 5320 Ip phones, or 5330e. When a call comes in, if I'm already on a call, you get a very brief ring to tell you there's another call. Is there a way to get the call to display the caller ID of that call, so I could know...