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I have a CS1000 Release 5.5 with remote MGC at 8 multiple sites some over CPE fiber and some over Cox fiber. At two of the 4 sites over seperate legs of Cox fiber we are seeing random resets of the MGC cards at the same time. This is usually in the middle of the night at sites that are closed...

When installing an AACC 6.2 AML to a CS1000 if you were to add multi media, how is the connection made back to the CS1000?

Alright, here is one that may or may not be simple, we just upgraded an option 81c release 3.0 to 5.0, added a new core net 0 and a new network group, upgraded the signalling servers, the mc cards, etc, The only problem that we are experiencing is some esa 042 errors, Unfortunately the customer...

Gettin pri 208 errors pretty consistent on option 81c release 3.0 does not appear to be service affecting to customer but annoying to look at what it reads is there is a protocol mismatch, below is the capture file that we, any suggestions. Thanks. recie DCH 8 OMSG CALLPROC REF 00008001 TN...

I have two problems I encountered with a 3.0 option 61c cpt3/4 the first is that you cannot use telephony manager to get into the signalling server you just get a blank page, however you can use it via internet explorer. The second problem I have ran into before but cant remember what we did to...

We recently upgraded an option 61c cppiv from release 4.5 to release 5.0 admin1 username and password remained the same and also pdt2, however admin2 username and password no longer works. Can the password be reset using the same procedure for 4.5 or is there a way through pdt to recover this...