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Please help. I know very little about ip office but need to get the two analog ports to ring from an outside line on a combo card for an IP 500 R8.1 in basic mode. Can anyone give me instruction on how to do this. I have looked through the manual with no success.

Can't make Directory work when CCR tree is set up. The Directory works fine before I set up the CCR tree but now with the CCR tree set up it will never find the ext. by dialing the name. Can you still use the Directory and the CCR on a CP100

Anyone have any doc. on a nortel 4 port voip gatway NT9B10AAAA or were to get some.

I heard it was a Rel 5 but I have only seen the Rels 3.

I have a 406 V2 I think, at least thats whats posted on the unit and I'm trying to get a 4620 set to work on it. I heard I will need a VCM for it to work dose anyone know if thats ture and is there any other hardware that I might need. As you can tell I know very little about this device, I...

Have a customer that can't get the time and date to change or increment from the orginal time on his MICS 2.0. In other words If I set my watch and the MICS for 2:00, a minute later my watch would have 2:01 and the MICS would have 2:00 Has anyone ever heard of this before.

HI all, Does anyone know if there is a easy away to find out if your MICS has PRI enabled on it. Thanks

To all I have a potential customer I’m trying to help that has a basic call center on a Call pilot 150 that will hold calls in Que and will never let them reach either of the 2 agents even thought there not on a call. Also the calls when routed to the call center will not rel when the costumer...

I have a 406 that I'm tring to get a 2420 phone to work on it. The 2420 will come up and even do a seft test but there is no dial tone and the display reades TFTP server NOT FOUND. I have a 6408 working on it fine.

Can not get RCC reports to show up. Also can't get the Skillset to show up in the reporting on the server page. Any ideas. On site now.

We have 11 NAM's but we are unable to utilize Feature 915 on 10 of them. How is Feature 915 activated?

We have 11 NAM's but we are unable to utilize Feature 915 on 10 of them. How is Feature 915 activated?

I have a application module that came with 10 ports enabled I would like to up grade it to 16. I have put in 3 ntbb80ab Media expantion cards. does anybody know what else might be need to up-grade (are there key codes that need to be load or dip switch set correctly)

Can you program a M3905 to act like a M3904 in that you can use the handset and handsfree freature the same.

Does a CICS 7.0 work with a Callpiloit 2.0 and 3.0 Are there any matrixes that have this info and other info on all norstar VM and systems compatabilitys