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Norstar MICS 6.0/ Prelude ACD 3.6 - HELP!
Well here we are. I am a total beginner at this no lies. I have the daunting task of trying to add another hunt group or tree to our support lines. Currently if you call in we have a support group for product A. Now I need to add an option and group for product b. For example you call in...- dcxman
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- Replies: 4
- Forum: Nortel: Norstar systems
