Search results for query: *

I've got a BCM 400 4.0 and I need to increase the number of voicemail ports (currently have 6 max, 5 for voicemail and 1 for Contact Center.) I've looked in Element Manager and I see where I can increase the number of ports. I also looked in the manual and found references to increasing...

I've got a BCM 200 3.5 that's not functioning properly. Some sort of power issue over the weekend messed up the hard drive, which is now giving me the "Windows NT could not start because the following file is missing or corrupt: \%systemroot%\SYSTEM32\CONFIG\SYSTEMHardware Profile/Last Known...

I've got a receptionist who's having an odd problem. When she forwards a copy of a voicemail to another extension, she isn't given options to delete the message, reply, etc. She hangs up and then goes back into her voicemail to delete the message, but gets this error: "This mailbox is already...

Here's my setup: -4 different sites, each with their own BCM and Call Pilot -Centralized voicemail on main site Call Pilot -Call Pilot version for all sites is 35.30.30.22 When people dial in to the main site and get the Auto Attendant, they're able to hit # and search the staff directory. If...

I've set up a CallPilot Call Center on my main BCM and it's working fine. However, one of my agents will be located at a satellite office that has its own BCM. If I try to use F904 to login to the Call Center from the satellite, I obviously run into trouble because there's no Call Center...

I've got an 800 number that's supposed to be tied to a certain DID at my company. However, the 800 number is tied to the wrong DID. To fix, I figured I'd just need to find the target line that the 800 number is on and assign it to the right set. I don't see any line with the number though...