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  • Users: jenni0417
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  1. jenni0417

    Changing Directory in Merlin Mail

    I am trying to figure out how to change our directory in our VM system. I have Merlin Mail release 3. With previous phone systems I have worked with it was changed on each persons extension VM but I am not seeing a prompt to add or change the directory listing in the VM.
  2. jenni0417

    Forward calls to cell phone

    I can't seem to get this feature to work. I know we have call forwarding with our service provider. I have an old Merlin System. I set up a forward button. Then I go to enter the dial out code as my manual says and it turns off the forward feature. I have no idea what I am doing wrong.
  3. jenni0417

    Merlin Mail VM does not pick up

    I recently set up a new VM box in Merlin Mail but when you ring to that line it does not connect to the VM it rings back to the receptionist. I wanted to make sure that the VM box was actually set up So I tried Modifying options and was able to get into the VM box I set up. When I first set it...

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