Search results for query: *

Hi all can a IP 1220 phone be programmed for use with ACD (ability to login to the phone with CCMS pin number) some people are telling me yes and some are saying no. is it just a case of build the phone with a ACD and SCR key as usual ? if so is the build type a 1220 ? we normally use 1140...

Has anyone seen this message before and may know whats causing it Error: Unable to save the users skillsets.-2147155972:An unexpected error occurred in the Client. Please contact your Technical Support Prime if the problem persists. [-4]:IceUsers.Users.1 tried accessing the CCMS server from...

Can some help me find a full list of the RTD multicast ports i can find the ones on the SCCS but not on the SWC the only one i can find is 7050, is there a file listing them all

Hi Could someone please remind me how to reset a Ip phone can remember the combination of keys that you need to press. Thanks

I've been asked to see if it's possible to transfer a customer to a third party but rather than the customer hearing the music on hold whilst the call connects, the line stays open allowing the agent and the 1st customer to talk whilst the call connects to the third party. The only thing i can...

I've got an option 61 and it keeps firing out the output below. Anyone know what it means? DCH000 .stat mon DCH MON ON DCH 012 : MSGI - DSBL MSGO - DSBL DCH 015 : MSGI - DSBL MSGO - DSBL DCH 016 : MSGI - DSBL MSGO - DSBL (UIPE) DCH 017 : MSGI - DSBL MSGO - DSBL (UIPE) DCH 027 : MSGI -...

I'm running 4.2 and the disk space on G,H,I,J is at 393MB and has warnings in the event log, will this cause any probs or will it start to over write, the files are bluedat and cdcdat files

When DDSL or DDCS become DSBL i normally have to get the Vendor to reset them, can someone tell how i reset them.

Does anyone have the instructions for configuring a E1 lineside dip switches and the configuration of the card, it's going to connect to a MPS500

What load do you print the ADAN in

Can you turn off the midnight routine so it doesn't DSBL digital TN's if the phone is unplugged.

Im trying to build a TN for a 1140e IP phone but it gives a sch code when trying to build as type 1140 I've tried IPACD aswell and when we input the TN into the phone we get a invalid type on the switch. Do 1140e need to be built as something else.

Is it ok to change the time on the switch during the day,could it affect symposium in anyway apart from the MI

I have a intermittent problem where calls that are delivered to a CDN via a 0845 number are dropping out to a meridian mailbox and not delivering to the agent skillset, only getting one or two a day, but is abit strange. Any ideas

I've started to get this message when i do ld 43, dat I have recently changed the floppy disk? .dat DATABASE ISSUE DATE(d/m/y)/TIME SIZE(recs) SEQNO Main 2540Â 13/09/2007 at 00:02:08 388 2685 Secondary 2540Â 12/09/2007 at 00:02:08 389 2684 Backup database not...

Is there a command on the switch to de-aquire all the phones that are aquired, or do you have to do them all one by one.

What the cls of service for turning on the loudspeaker/handsfree on a 3904 set.

Does anyone know what this error means, should it be something to worry about?

I've setup a HUNT group but the calls dont seem to hunting to the other phones when 1 is busy, ive attached the GHT list and each TN details can someone help. 86 SIZE 4 RNGE GHLN 0086 GHT PLDN 3282 DNSZ 4 STOR 0 3268 STOR 1 3250 STOR 2 3142 STOR 3 DES M3905 TN 060 0 13...

I've go the following error in my alarm monitor OAM SERIVCE error DATABASE Error (code=20019) Anyone had this before,is it serious? Im running on symposium 4.2