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  • Users: PhoneGuy98
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  1. PhoneGuy98

    IP Office 4.1 HuntGroup Setup Similar to 3.2

    We have a client who wishes to upgrade from 3.2 to 4.1. The issue is that they want to keep a similar setup to their 3.2 Huntgroups so that when a call is sent to the huntgroup and no one answers the call goes to voicemail (after timer period, with 4.1 this will continue until the voicemail...
  2. PhoneGuy98

    Personal Queuing

    Has anyone tried the new personal queuing / announcements in 4.x. I did some playing around with them today and do not understand how they are supposed to be setup. From what I understand, announcements should only come on when the phone is busy, but from my testing they come on during ringing...
  3. PhoneGuy98

    Voice Mail Listen

    Does anyone have a good way to program a button that allows you to listen to a call gone to voicemail? They do not want to retrieve the call, only listen to it. I tried the call listen feature but it did not work to well. Any thoughts would be appreciated.
  4. PhoneGuy98

    Outbound Call Delay

    We have a client with an IP Office 406V2 running 3.2.54. The currently have 3 Analog lines using a 4port card and are using 5410 Digital Phones. What appears to be occuring is randomly when placing calls there appears to be a delay when connecting the call. What I mean by this is; a user will...
  5. PhoneGuy98

    Voicemail Programming Multiple "2" options

    Anyone figured out a way to program around Voicemail Pro's inability to use a tone twice on the menus. We have multiple clients who want to have the ability to directly enter their extension at the main menu but their dial plan usually is a number like 200-250 not allowing them to use "2" on...
  6. PhoneGuy98

    Multiple directories

    Anyone know if there is a way to make multiple directories on ONE IP office ? We have 2 Offices that are looking to share a phone system but do not want to see each other or have people from the other company show up when searching by name. I am pretty sure this is not do-able but any thoughts...
  7. PhoneGuy98

    Soft Phone Hot Desking

    We have a client who is currently using digital handsets on a IP Office 406. They are looking to purchase Softphone Licenses so that they can log into their extensions when they are out of office. The problem I am having is that I cannot figure out how to hotdesk into the softphone. As soon as...

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